If you have purchased a Legacy or Starter Pack, please see this thread for instructions on how to claim your items in-game. (Please see the yellow text in the linked thread for instructions on creating a Reman.) (Not seeing your pack in-game? Please see the lime-green text in the linked thread above for information.)
If you have additional questions about the Legacy or Starter pack, please read this FAQ.
Thanks SO MUCH for all your support, and we'll see you in-game!
I fired off a 1 hour bonus xp from the C store, but now, this new Romulan ep, Ive wasted precious minutes with two failed attempts for the server to get me in to sneak my runabout in. And Im STILL trying to get in. ARGH
Last time I try using bonus time for a heavily populated mission on release day.
The timer only runs down while you're actually playing the game. So if you're logged off, or trying to connect to the server, it doesn't waste your time.
Yes, the 1 hour is "Game" time, not real time. It's like transwarp that has 30 min cooldown. It only counts down if you are in game (and in the case of T-warp, only if you are in your ship).