*!*!*We are investigating an issue where some players are seeing a "login failed for unknown reason" error at the log-in screen.*!*!*
We are investigating a bug where some Gold Members may not have received their additional character slot -- details here (Will be fixed ASAP!).
UPDATE! We are also investigating reports of slow patching and are working on a resolution. For a better patch experience, please restart your launcher. It will pick up where it left off and should be faster to complete.
If you have purchased a Legacy or Starter Pack, please see this thread for instructions on how to claim your items in-game.
If you have additional questions about the Legacy or Starter pack, please read this FAQ.
I usually find that come 6pm UTC when I log in the reward is active then as that's when I've got my veteran day accolade pop up and today I'll hit 9765 accolade points with only 70 kerrat dailies left to do . Those that know me well enough know how hard I've worked for that since New Year so this Captain's Yacht will be all the more special for me. Next target, finish the other half on my klingon main.