Lt. Commander
Join Date: Dec 2007
Posts: 120
So, I bought the lifetime subscription about an hour ago....the credit card has already been pegged and the email from Cryptic stating thanks for the money came to me. I log in all ready to make a new Lib Borg character and find that I have no new two slots available to me. I do have the Combadge so I am assuming that the subscription is in place as it says it is under the my account page.

Could the fact that about a year ago I purchased two character slots be confusing the system?
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 2
03-11-2011, 12:02 PM
Have you tried filing a support ticket?
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 3
03-11-2011, 12:09 PM
yes I did...got the standard thanks for your input......now im waiting for chat help
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 4
03-11-2011, 12:21 PM
Unless I am missing something, I don't see where you get the two character slots, atleast on the Lifetime offer page.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 5
03-11-2011, 12:27 PM
hm, I am not sure but I think I got another 2 slots about 1 year ago.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 6
03-11-2011, 12:32 PM
Quote:
Originally Posted by EremiticWolf View Post
Unless I am missing something, I don't see where you get the two character slots, atleast on the Lifetime offer page.
Yeah, I'm pretty sure that was a limited offer for Lifetime & 12 month subscription packages offered prior to the game's release.

Luckily, you can buy more character slots in the Cstore. :p
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 7
03-11-2011, 12:32 PM
The pre-purchased slots should not make a difference, as I had the same situation when I got my LTS during the last sale and had no problems.

Go to the C-Store and Claim your Package... it should be listed under specials or something like that.

Then I think everything should show up.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 8
03-11-2011, 12:50 PM
ahhh ok thanks...found it in the c store as described.
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