That's probably because all 20 of us Klingon players are usually in a match or ker'rat.
Have you tried Ker'rat OP?, It's stimulating. & No waiting for the pew pew.
lol. Yeah, especially the part where everyone has the same spawn point and its mass panic as soon as the instance resets. Weirdly Ker'rat seems to either be all one side or all the other when I'm there; more often it seems all Fed.
Ker'rat is as close to open world PvP as you can get in STO right now.
Take heart though. It's anything goes in there. That means you'll just likely find yourself in very bad odds as you would find yourself in good odds.
The important thing is to take things in strides. Even when you're getting the ever loving crap beaten out of you, if you can let yourself calm down for a moment and analyze the situation there's usually something you can learn from the experience.
Oh, and one piece of an advice from an average PvPer like me. Don't get goaded into fighting fair, especially if you know the enemy pilot is more skilled than you.
That and watch out for Borg surprise buttsecks. Sometimes you can get too close to one of those mechanical bums and they can really ruin your day while you're fighting off other enemies.
It's in Eti Eridani, You will be in an instance with other players of your level, you have to fight the borg and klingons, while trying to complete objectives.It's got good loot also.
Be prepared to be jumped by klingons while you are busy doing other things though. It's what we do.