Lt. Commander
Join Date: Dec 2007
Posts: 120
I just got off chat with Support Chat.

I am unable to purchase any atari tokens, I keep on getting the rejection banner about not having a valid CC.

Its the same CC I used to create my account.

I was told that the store is not behaving with IE8 and I need to use a different web browser.

Really? And this info is not in the FAQ list? And there is no ETA as to a fix?
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 2
04-06-2011, 08:22 AM
Several fixes

Internet Explorer 9
Firefox
Google Chrome.


I can personally vouch that chrome works flawlessly.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 3 Works fine with IE8
04-07-2011, 12:38 AM
I have used IE8 for the C Store many times before IE9 was released. I would check your settings in IE8 to see if that is the problem. I had to walk one of my fleetmates through performing a "reset" of IE8 before he could purchase AT. Its possible that some 3rd party program locked your IE settings (which is what happened to my fleetmate).

Go to Tools => Internet Options and then go to the advanced tab and choose the rest button.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 4
04-07-2011, 02:59 AM
Quote:
Originally Posted by david26th View Post
Several fixes

Internet Explorer 9
Firefox
Google Chrome.


I can personally vouch that chrome works flawlessly.
you forgot Safari lol (it does work on Windows OS lol)
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 5
04-07-2011, 07:10 AM
I've come across Micro$oft sites that don't work properly with IE8, if they can't be bothered to support it properly themselves, why should anybody else...
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 6
04-07-2011, 08:48 AM
Quote:
Originally Posted by Capt_wirge
you forgot Safari lol (it does work on Windows OS lol)
Fair play. I don't use or like safari for windows. It'd my first choice on OS X but the Windows version just feels clunky somehow.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 7
04-07-2011, 10:36 AM
Quote:
Originally Posted by DogsBody
I've come across Micro$oft sites that don't work properly with IE8, if they can't be bothered to support it properly themselves, why should anybody else...
Because they use IE9 now :p
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 8
04-10-2011, 09:24 AM
Quote:
Originally Posted by Askray View Post
Because they use IE9 now :p
there is also the setting known as "compatibility view"

and MS is using silverlight more within the browser now.

IE8 works, i have had no issues.

(note: i use chrome 99% of the time, IE is used when my campus wont support chrome or other browsers for work or assignments, or virtual connection uses)
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 9
04-12-2011, 07:03 AM
Quote:
Originally Posted by MattMiracle
I have used IE8 for the C Store many times before IE9 was released. I would check your settings in IE8 to see if that is the problem. I had to walk one of my fleetmates through performing a "reset" of IE8 before he could purchase AT. Its possible that some 3rd party program locked your IE settings (which is what happened to my fleetmate).

Go to Tools => Internet Options and then go to the advanced tab and choose the rest button.
This sums it up for me also. Never had any issues purchasing Atari Tokens from the C-Store with IE8. I just recently moved to IE9 a couple of weeks ago. Disable any third party proxies, pop-up blockers, etc and try again.
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