Lt. Commander
Join Date: Dec 2007
Posts: 120
# 1 atiumdag crash
01-26-2010, 03:26 PM
Well my first crash in a long time after I chose the aa options the first time today with a ati 5850 card.

FYI no crash report tool

crash event (sol starbase, klingon died in a attack)
win7 even crash report, sorry some of the txt is in german:

Quote:
Name der fehlerhaften Anwendung: GameClient.exe, Version: 0.0.0.0, Zeitstempel: 0x4b5e2f5a
Name des fehlerhaften Moduls: atiumdag.dll, Version: 8.14.10.716, Zeitstempel: 0x4b0c9cbe
Ausnahmecode: 0xc0000005
Fehleroffset: 0x001744d6
ID des fehlerhaften Prozesses: 0x12cc
Startzeit der fehlerhaften Anwendung: 0x01ca9ed40dd67df8
Pfad der fehlerhaften Anwendung: C:\games\star trek online\Star Trek Online\Live\GameClient.exe
Pfad des fehlerhaften Moduls: C:\Windows\system32\atiumdag.dll
Berichtskennung: 4183d352-0ad0-11df-a619-0022686cb8f9

prefs:
Quote:


PrefEntry GfxSettings.Antialiasing 4

PrefEntry GfxSettings.AspectRatio 0

PrefEntry GfxSettings.AutoEnableFrameRateStabilizer 0

PrefEntry GfxSettings.BloomIntensity 1

PrefEntry GfxSettings.BloomQuality 2

PrefEntry GfxSettings.CharacterDetailLevel 2

PrefEntry GfxSettings.CharacterMipLevel 0

PrefEntry GfxSettings.CharacterTexLODLevel 10

PrefEntry GfxSettings.DisableSplatShadows 0

PrefEntry GfxSettings.DrawHighDetail 1

PrefEntry GfxSettings.DrawHighFillDetail 0

PrefEntry GfxSettings.DynamicLights 1

PrefEntry GfxSettings.FrameRateStabilizer2 0

PrefEntry GfxSettings.Fullscreen 1

PrefEntry GfxSettings.FxQuality 2

PrefEntry GfxSettings.Gamma 1

PrefEntry GfxSettings.GfxFeaturesDesired 101

PrefEntry GfxSettings.GPUAccelParticles 1

PrefEntry GfxSettings.GraphicsQuality 0.667

PrefEntry GfxSettings.HighQualityDOF2 0

PrefEntry GfxSettings.LastRecordedPerf 42120.3

PrefEntry GfxSettings.LightingQuality 10

PrefEntry GfxSettings.MaxDebris 200

PrefEntry GfxSettings.Maximized 0

PrefEntry GfxSettings.MaxInactiveFPS 0

PrefEntry GfxSettings.MaxLightsPerObject 5

PrefEntry GfxSettings.MaxReflection 2

PrefEntry GfxSettings.MaxShadowedLights 3

PrefEntry GfxSettings.MinDepthBiasFix 0

PrefEntry GfxSettings.MonitorIndex 0

PrefEntry GfxSettings.PoissonShadows 1

PrefEntry GfxSettings.PreloadMaterials 1

PrefEntry GfxSettings.ReduceFileStreaming 1

PrefEntry GfxSettings.RefreshRate 60

PrefEntry GfxSettings.RenderScaleX 0

PrefEntry GfxSettings.RenderScaleY 0

PrefEntry GfxSettings.RenderThread 1

PrefEntry GfxSettings.ScreenHeight 1200

PrefEntry GfxSettings.ScreenWidth 1920

PrefEntry GfxSettings.ScreenXPos 0

PrefEntry GfxSettings.ScreenYPos 0

PrefEntry GfxSettings.SettingsDefaultsVersion 2

PrefEntry GfxSettings.SettingsVersion 5

PrefEntry GfxSettings.ShowAdvanced 1

PrefEntry GfxSettings.SoftParticles 1

PrefEntry GfxSettings.SoftwareCursor 0

PrefEntry GfxSettings.SSAO 1

PrefEntry GfxSettings.TerrainDetailLevel 3

PrefEntry GfxSettings.TexAnisotropy 16

PrefEntry GfxSettings.UseFullSkinning 1

PrefEntry GfxSettings.UseVSync2 1

PrefEntry GfxSettings.VideoCardDeviceID 26777

PrefEntry GfxSettings.VideoCardVendorID 4098

PrefEntry GfxSettings.WorldDetailLevel 2

PrefEntry GfxSettings.WorldLoadScale 1

PrefEntry GfxSettings.WorldMipLevel 0

PrefEntry GfxSettings.WorldTexLODLevel 10

PrefEntry Login.Character Zarss

PrefEntry Login.SaveUsername 0

PrefEntry SoundOption_Amb 1.000000

PrefEntry SoundOption_DSP 0

PrefEntry SoundOption_Fx 1.000000

PrefEntry SoundOption_Main 0.459459

PrefEntry SoundOption_Music 0.000000

PrefEntry SoundOption_Notification 0.699998

PrefEntry SoundOption_OutputDevice 0

PrefEntry SoundOption_UI 1.000000

PrefEntry SoundOption_Voice 1.000000

PrefEntry SystemSpecs.atiCrossfireGPUCount 0

PrefEntry SystemSpecs.audioDriverName DirectSound

PrefEntry SystemSpecs.audioDriverOutput "Lautsprecher (High Definition Audio-Gerät)"

PrefEntry SystemSpecs.audioDriverVersion 6.1.7600.16385

PrefEntry SystemSpecs.audioX64CheckSkipped 0

PrefEntry SystemSpecs.computerName HOPELESS

PrefEntry SystemSpecs.cpuCacheSize 8716288

PrefEntry SystemSpecs.cpuIdentifier "Intel64 Family 6 Model 26 Stepping 5, GenuineIntel"

PrefEntry SystemSpecs.CPUSpeed 2.673e+009

PrefEntry SystemSpecs.diskFree 610402566144

PrefEntry SystemSpecs.diskTotal 1500299390976

PrefEntry SystemSpecs.hasSSE 1

PrefEntry SystemSpecs.hasSSE2 1

PrefEntry SystemSpecs.isRunningNortonAV 0

PrefEntry SystemSpecs.isUsingD3DDebug 0

PrefEntry SystemSpecs.isVista 1

PrefEntry SystemSpecs.isX64 1

PrefEntry SystemSpecs.material_hardware_supported_features "SM20| SM20_PLUS| SM30| SM30_PLUS"

PrefEntry SystemSpecs.material_supported_features "SM20| SM20_PLUS| SM30| SM30_PLUS| SM30_HYPER"

PrefEntry SystemSpecs.numMonitors 1

PrefEntry SystemSpecs.numRealCPUs 4

PrefEntry SystemSpecs.numVirtualCPUs 8

PrefEntry SystemSpecs.nvidiaSLIGPUCount 0

PrefEntry SystemSpecs.OSVER0_LowVersion 1

PrefEntry SystemSpecs.OSVER1_HighVersion 6

PrefEntry SystemSpecs.OSVER2_Build 7600

PrefEntry SystemSpecs.OSVER3_ServicePackMajor 0

PrefEntry SystemSpecs.OSVER4_ServicePackMinor 0

PrefEntry SystemSpecs.OSVER5_HostVersion 6.1.7600.16385

PrefEntry SystemSpecs.physicalMemoryAvailable 3918643200

PrefEntry SystemSpecs.physicalMemoryMax 6433198080

PrefEntry SystemSpecs.RAMSpeedGBs 1.97103

PrefEntry SystemSpecs.RenderingHacks REHA_NONE

PrefEntry SystemSpecs.SVNBuildNumber 90124

PrefEntry SystemSpecs.VideoCardDeviceID 26777

PrefEntry SystemSpecs.videoCardName "ATI Radeon HD 5800 Series"

PrefEntry SystemSpecs.VideoCardVendorID 4098

PrefEntry SystemSpecs.videoDriverVersion 8.14.10.716

PrefEntry SystemSpecs.videoMemory 1024

PrefEntry SystemSpecs.videoOldDriver 0

PrefEntry SystemSpecs.virtualAddressSpace 2147418134

Lt. Commander
Join Date: Dec 2007
Posts: 120
# 2
04-26-2011, 02:14 AM
Same error... CTD no warning no report just the Generic Windows "state the obvious dialogue box"

It reads...

Problem signature:
Problem Event Name: APPCRASH
Application Name: GameClient.exe
Application Version: 0.0.0.0
Application Timestamp: 4db0bccc
Fault Module Name: atiumdag.dll
Fault Module Version: 7.14.10.812
Fault Module Timestamp: 4d40a023
Exception Code: c0000005
Exception Offset: 00141c7e
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789


Additionally in the same mission as the above..

Problem signature:
Problem Event Name: APPCRASH
Application Name: GameClient.exe
Application Version: 0.0.0.0
Application Timestamp: 4db0bccc
Fault Module Name: StackHash_0a9e
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Code: c0000005
Exception Offset: 00000000
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789





Specs:

i7 - 2600K @ 4.6Ghz
AMD HD 6850 Gfx
8Gb Ram
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 3
04-26-2011, 04:16 AM
usual cause for crashes on sol and other out of ship locations (away mission) with ATI cards is dynamic lighting.

fix is to turn off dynamic lighting although some have reported being able to keep dynamic lighting turn on but lower the number of light sources.
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