We are investigating an issue where some Gold Members may not have received their additional character slot -- details here.
UPDATE! We are also investigating reports of slow patching and are working on a resolution. For a better patch experience, please restart your launcher. It will pick up where it left off and should be faster to complete.
If you have purchased a Legacy or Starter Pack, please see this thread for instructions on how to claim your items in-game.
If you have additional questions, please read this FAQ.
I am currently playing 'Mine Enemy" and I am in the MIne. I was told to use the pink portal things but when I press it it just says no life form on alternate what ever you call it. PLEASE TELL ME WHAT I AM DOING WRONG.