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Originally Posted by daemonrebel
And what idiot would use their ID Theft services, if they can't even mange their customer information responsibly in the first place.
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It's not Sony's service, it's third party... though as of Friday Sony was not going to be providing ID theft
insurance, only credit monitoring and protection. Anyone who actually loses money will not be reimbursed. Most of these services range from things you can do yourself to nothing at all unless you pony up extra for the insurance.
Also, Sony's shiny new servers were breached already. Only thing there was some old archive of 2001 sweepstakes entries, a few thousand addresses that were probably in the 77 million from last month anyway, but the important thing is: this is Sony's "new" servers. Sony was warned last week that it's hardened servers were worthless, the vulnerability is in their old security scheme that was broken years ago and hasn't been supported by the developer in almost a decade, and which they planned to keep using.
Now they're out a lot of money and will hopefully be going back to square one with a solution that would have saved them most of what they've paid to date. Their blog is talking like another week of downtime, but they've stepped up the offer: It's now 2 PS3 games and 2 PSP games of the user's choice, not Sony's (though Sony gets to shortlist the four games you can pick from).