Lt. Commander
Join Date: Dec 2007
Posts: 120
I deactivated my account a while back ago because I lost my job, but now that I got another one, I just reactivated it and when I click on My Characters in My Account on here, it says I have no characters. So.. did he get deleted or something?
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 2
06-02-2011, 10:15 PM
Your character shouldn't have been deleted due to inactivity, no. I recently came back and had only played a little bit after launch before stopping, my chars were still around. Your chars probably don't show up on the site since their details haven't been refreshed in ages or something. When you log back into the game, your characters will be there.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 3
06-02-2011, 10:16 PM
Awesome. Just gotta wait for everything to patch then looks like. Which is going to take quite a while.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 4
06-02-2011, 10:23 PM
yeah, the captain's database/my characters pages have been broken for months
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 5
06-02-2011, 10:25 PM
Quote:
Originally Posted by DrazenX
Awesome. Just gotta wait for everything to patch then looks like. Which is going to take quite a while.
Here I assume means the forums, that's been bonked on and off a lot.:p

You're good.


^^Ninja's.......
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 6
06-03-2011, 04:20 AM
Quote:
Originally Posted by DrazenX
Awesome. Just gotta wait for everything to patch then looks like. Which is going to take quite a while.
You and me both pal, started downloading last night it's now morning and it's only at 80%
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 7
06-03-2011, 05:07 AM
Quote:
Originally Posted by DrazenX
I deactivated my account a while back ago because I lost my job, but now that I got another one, I just reactivated it and when I click on My Characters in My Account on here, it says I have no characters. So.. did he get deleted or something?
I reactivated after being gone for about a year and my "My Characters" area was empty as well. Your characters are still there, though (mine were) and after you've logged into them and when the Captain's Database is refreshed, they will show back up in the My Characters area. Now, how often that refreshes is anyone's guess...My main has been a Vice Admiral for a week or so, but it still shows Rear Admiral, Upper Half. But, seeing as how I reactivated at RA Lower Half, it does eventually update.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 8
06-29-2011, 04:00 PM
I'm facing that issue right now. My account is still active, but I haven't logged in in a couple of months, so now I can't find my Captains on the Captain's Database. I won't be able to log in until July (IRL computer issues, saving for a part) to find out whether or no my characters are ok.

Hopefully they are.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 9
06-29-2011, 04:18 PM
they will be, cryptic doesn't delete characters from Holodeck, like I said above, the Captain's Database page on the website is just broken, and it has been for months
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 10
06-29-2011, 09:11 PM
I am in the same boat and freaked out when I did see my character in the Captain's database. I sent in a ticket and was told, yeah your guy is still there, we just took it off the database to save space. Although, I haven't actually tried to log back into the game, I'm waiting for season 4.
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