If you have purchased a Legacy or Starter Pack, please see this thread for instructions on how to claim your items in-game. (Please see the yellow text in the linked thread for instructions on creating a Reman.)
If you have additional questions about the Legacy or Starter pack, please read this FAQ.
Thanks SO MUCH for all your support, and we'll see you in-game!
- The Star Trek Online Team
***Resolved Issues***
"Login failed for unknown reason" error
Missing additional character slot for current/ lapsed Gold Members
I have puchased a few bridge packs and I can't seem to use them on this ship. I purchase, save and then when I go back to my ship its still the same old bridge. Am I doing something wrong or is it a bug. I used to fly an assault cruiser and had no problem using them.
Very frustrating as I paid for these would like to use them.
You need to change them at the fleetyard i ship customization, their should be a drop down near the top left that'll allow you to select a bridge, and an interior layout for the other decks.
Edit: If you're saving in the ship customizer, you're saving the configuration but not applying it, you have to click "buy" or whatever the option is further to the right.