If you have purchased a Legacy or Starter Pack, please see this thread for instructions on how to claim your items in-game. (Please see the yellow text in the linked thread for instructions on creating a Reman.) (Not seeing your pack in-game? Please see the lime-green text in the linked thread above for information.)
If you have additional questions about the Legacy or Starter pack, please read this FAQ.
Thanks SO MUCH for all your support, and we'll see you in-game!
While you're contemplating carrier (karfi) changes, please don't forget the B'rel. The B'rel's cloak especially. There's a reason you see many more hegta captains than brel captains, and that's not just because the B'rel's something extra to pay for.
Any dev response like "it's working as intended" or "we're still looking into it even after all this time" would be appreciated.