If you have purchased a Legacy or Starter Pack, please see this thread for instructions on how to claim your items in-game. (Please see the yellow text in the linked thread for instructions on creating a Reman.) (Not seeing your pack in-game? Please see the lime-green text in the linked thread above for information.)
If you have additional questions about the Legacy or Starter pack, please read this FAQ.
Thanks SO MUCH for all your support, and we'll see you in-game!
- The Star Trek Online Team
***Resolved Issues***
"Login failed for unknown reason" error
Missing additional character slot for current/ lapsed Gold Members
Slow patching in the launcher
A bug that involved Romulan Liberated Borg captains and their skills once they chose an ally
Some characters were stuck in a loading screen with a "Server Not Responding" message
Hello, I have been having the same problem every time I try to run STO for about a month. This was happening before Season 4 launched.
After login but before character select, something happens and STO turns into a black screen.
There is a grey bar on the loading screen, black backround and CRYPTIC in grey. Once the bar reaches about 75%, the CRYPTIC tag is replaced for a split second with an ATARI tag, at this point the game crashes/malfunctions and all that appears is a black screen.
I have the latest drivers installed, all other games including several MMO's run fine.
Anyone have this before and/or a solution?