Lt. Commander
Join Date: Dec 2007
Posts: 120
# 21
07-26-2011, 09:19 PM
Hello!
Here are the results for my tracert:

Microsoft Windows [Version 6.0.6002]
Copyright (c) 2006 Microsoft Corporation. Alle Rechte vorbehalten.

C:\Windows\system32>tracert patchserver.crypticstudios.com

Routenverfolgung zu patchserver.crypticstudios.com [208.95.185.41] über maximal
30 Abschnitte:

1 <1 ms <1 ms 2 ms Discus.home [10.0.0.138]
2 * * * Zeitüberschreitung der Anforderung.
3 33 ms 31 ms 30 ms 195.3.68.113
4 39 ms 30 ms 30 ms 195.3.70.154
5 30 ms 86 ms 30 ms win-b4-link.telia.net [213.248.96.1]
6 37 ms 36 ms 39 ms prag-bb1-link.telia.net [213.155.133.68]
7 55 ms 53 ms 54 ms ffm-bb1-link.telia.net [80.91.246.14]
8 50 ms 49 ms 61 ms ffm-b12-link.telia.net [213.155.130.148]
9 49 ms 49 ms 49 ms cogent-ic-140549-ffm-b12.c.telia.net [213.248.92
.142]
10 50 ms 50 ms 50 ms te0-1-0-7.ccr22.fra03.atlas.cogentco.com [130.11
7.49.162]
11 57 ms 56 ms 58 ms te0-1-0-2.ccr22.ams03.atlas.cogentco.com [130.11
7.2.230]
12 69 ms 66 ms 67 ms te0-3-0-2.ccr22.lpl01.atlas.cogentco.com [154.54
.37.126]
13 136 ms 136 ms 136 ms te0-1-0-3.ccr22.bos01.atlas.cogentco.com [154.54
.42.105]
14 137 ms 136 ms 138 ms te3-2.ccr01.bos06.atlas.cogentco.com [154.54.46.
130]
15 145 ms 143 ms 145 ms 38.111.40.114
16 136 ms 136 ms 136 ms 208.95.185.41

Ablaufverfolgung beendet.


nettest is hanging at Port 80
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 22
07-26-2011, 10:04 PM
Quote:
Originally Posted by Miramae
What does "Thier" mean?

And which feature is it that delays the loads?

In the options of the launcher if have nothing checked, only Language is set to "english" and proxy to "none".

Well...

First off... the most obvious thing it means...,

...is at 3 in the morning, I can't spell worth a damn... (Their)

What I meant was...

After clicking on the OPTIONS tab...

Put an 'X' in the box labeled... Disable On-Demand Paching

This forces the game to Pre-Load ALL of any new patch They put out, instead of letting it patch piecemeal while you are playing the game.

I found the game lag a lot more noticeable, when this feature was allowed to run.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 23
07-27-2011, 12:38 AM
Quote:
Originally Posted by DaveyNY View Post
Well...

First off... the most obvious thing it means...,

...is at 3 in the morning, I can't spell worth a damn... (Their)

What I meant was...

After clicking on the OPTIONS tab...

Put an 'X' in the box labeled... Disable On-Demand Paching

This forces the game to Pre-Load ALL of any new patch They put out, instead of letting it patch piecemeal while you are playing the game.

I found the game lag a lot more noticeable, when this feature was allowed to run.
I´ve downloaded all patch-data a few days ago. Even if i´m disabling On-Demand Patching now, it isn´t getting better.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 24
07-27-2011, 07:13 AM
Quote:
Originally Posted by Intrepidox View Post
you don't think the problem is with the STO servers when almost everyone has unplayable lag? what the heck is a tracert going to do to help with that? fix your servers I haven't been able to play since I re-subbed 4 days ago
I had disconnects briefly a couple weeks ago but the storm many seem to experience passed by me.

As you can see, most users have 10-14 hops between them and Cryptic and some of these have proven problematic. Although a large part of Cryptic's userbase might get routed through these connections, it doesn't mean it's Cryptic's server.

That said, it can always be Cryptic's Servers but one must realize that there statistically more connections that are beyond either Cryptic or the user's control.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 25
07-29-2011, 07:31 AM
Myself and Amosov have started to use the EU proxy option (for STO and CO) which for the most part has solved most if the issues, but I just see it as a temporary fix for the underlining issue that seems to be alluding us better than Garrick under terrogation.

I've run the usual tracert and nettest for today and here are my results coming from Virginmedia (Telewest) in the UK.

Tracing route to patchserver.crypticstudios.com [208.95.185.41]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.1.1
2 17 ms 25 ms 7 ms 10.89.168.1
3 9 ms 8 ms 11 ms nmal-geam-1a-ge94.network.virginmedia.net [81.96
.225.45]
4 11 ms 30 ms 30 ms croy-core-1a-pc111.network.virginmedia.net [62.3
0.242.37]
5 8 ms 43 ms 30 ms brnt-bb-1a-ae2-0.network.virginmedia.net [195.18
2.178.82]
6 43 ms 10 ms 35 ms brnt-bb-1b-ae0-0.network.virginmedia.net [213.10
5.174.226]
7 9 ms 9 ms 20 ms brnt-tmr-1-ae5-0.network.virginmedia.net [213.10
5.159.50]
8 24 ms 23 ms 28 ms telc-ic-1-as0-0.network.virginmedia.net [62.253.
185.74]
9 9 ms 10 ms 41 ms te1-3.ccr01.lon04.atlas.cogentco.com [130.117.15
.69]
10 10 ms 21 ms 11 ms te2-8.mpd01.lon01.atlas.cogentco.com [130.117.3.
189]
11 11 ms 9 ms 41 ms te3-1.mpd02.lon01.atlas.cogentco.com [130.117.2.
26]
12 113 ms 83 ms 82 ms te0-2-0-4.mpd22.lon13.atlas.cogentco.com [154.54
.57.165]
13 94 ms 84 ms 83 ms te0-3-0-4.ccr22.bos01.atlas.cogentco.com [154.54
.5.122]
14 90 ms 112 ms 104 ms te4-2.ccr01.bos06.atlas.cogentco.com [66.28.4.25
4]
15 97 ms 125 ms 89 ms 38.111.40.114
16 82 ms 95 ms 84 ms 208.95.185.41

Trace complete.

contacting nettest server..
Local IP: 82.44.22.123
Ping: 100.2 msec
Port: 80: 261 KB/sec 8 KB/sec 275 KB/sec 500
Port: 80: 259 KB/sec 8 KB/sec 273 KB/sec 500
Port: 443: 261 KB/sec 8 KB/sec 275 KB/sec 500
Port: 443: 263 KB/sec 9 KB/sec 278 KB/sec 500
Port: 7255: 171 KB/sec 5 KB/sec 181 KB/sec 500
Port: 7255: 262 KB/sec 7 KB/sec 276 KB/sec 500
Port: 7003: 262 KB/sec 7 KB/sec 276 KB/sec 500
Port: 7003: 262 KB/sec 8 KB/sec 276 KB/sec 500
Port: 7202: 261 KB/sec 9 KB/sec 274 KB/sec 500
Port: 7202: 261 KB/sec 7 KB/sec 275 KB/sec 500
Port: 7499: 256 KB/sec 7 KB/sec 270 KB/sec 500
Port: 7499: 262 KB/sec 9 KB/sec 277 KB/sec 500
Port: 80: 265 KB/sec 9 KB/sec 279 KB/sec 500
Idle NIC bandwidth Send: 0 KB/sec Recv: 0 KB/sec
hit return to exit

I would like to know if it is possible to have the address for the proxy servers to run a traceroute, this would help to see if the connection goes via the servers another route completely.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 26
07-29-2011, 09:02 AM
I believe the proxy url is shown in the lower left of the character screen when you select the proxy option to connect, but where the route is from the proxy location to the game server not sure how you will be able to determine that,
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 27
07-29-2011, 10:50 AM
Quote:
Originally Posted by PegasusMD
I believe the proxy url is shown in the lower left of the character screen when you select the proxy option to connect, but where the route is from the proxy location to the game server not sure how you will be able to determine that,
Ah, of course!

Anyway, the results of the traceroute to the proxy server as follows.

Tracing route to eu2.proxy.crypticstudios.com [79.125.26.110]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.1.1
2 8 ms 17 ms 29 ms 10.89.168.1
3 11 ms 45 ms 10 ms nmal-geam-1b-ge133.network.virginmedia.net [81.9
6.225.181]
4 16 ms 41 ms 12 ms croy-core-1b-pc112.network.virginmedia.net [62.3
0.242.53]
5 8 ms 29 ms 27 ms popl-bb-1b-ae2-0.network.virginmedia.net [195.18
2.178.86]
6 78 ms 14 ms 36 ms manc-bb-1a-as3-0.network.virginmedia.net [62.252
.192.157]
7 16 ms 26 ms 15 ms manc-bb-1b-ae0-0.network.virginmedia.net [62.253
.187.178]
8 22 ms 18 ms 17 ms dubl-bb-1b-as0-0.network.virginmedia.net [213.10
5.159.125]
9 36 ms 27 ms 51 ms dubl-bb-1b-ge-300-0.network.virginmedia.net [62.
253.187.90]
10 * * * Request timed out.
11 31 ms 19 ms 39 ms 178.236.0.130
12 19 ms 19 ms 60 ms 178.236.0.125
13 52 ms 31 ms 27 ms ec2-79-125-0-132.eu-west-1.compute.amazonaws.com
[79.125.0.132]
14 20 ms 19 ms 22 ms ec2-79-125-0-229.eu-west-1.compute.amazonaws.com
[79.125.0.229]
15 19 ms 19 ms 19 ms ec2-79-125-0-139.eu-west-1.compute.amazonaws.com
[79.125.0.139]
16 28 ms 19 ms 29 ms ec2-79-125-0-79.eu-west-1.compute.amazonaws.com
[79.125.0.79]
17 18 ms 19 ms 58 ms ec2-79-125-26-110.eu-west-1.compute.amazonaws.co
m [79.125.26.110]

Trace complete.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 28 shocking lag
08-01-2011, 03:56 PM
Hey all, I am having severe lag problems, but only in the last few days. My PC is connected through a wireless network (this wasn't an issue before) and my ISP is Netspace. I reside in Wollongong, south of Sydney, Australia. Here are my (shocking) test results.

Tracing route to patchserver.crypticstudios.com [208.95.185.41]
over a maximum of 30 hops:

1 * * * Request timed out.
2 18 ms 25 ms 19 ms nexthop.nsw.iinet.net.au [203.215.17.248]
3 19 ms 17 ms 19 ms te1-1.syd-ult-bdr2.iinet.net.au [203.215.16.24]

4 17 ms 17 ms 17 ms te1-2.syd-ult-bdr1.iinet.net.au [203.215.20.146]

5 19 ms 20 ms 16 ms xe-1-1-0-0.syd-ult-core1.iinet.net.au [203.215.2
0.30]
6 16 ms 17 ms 61 ms ae0.syd-mas-core1.iinet.net.au [203.215.20.111]

7 210 ms 211 ms 210 ms 34023.sydp06.cu.reach.com [134.159.160.57]
8 167 ms 165 ms 165 ms i-0-0-2-0.paix-core01.bx.reach.com [202.84.140.1
06]
9 169 ms 167 ms 169 ms g3_0-pax04.net.reach.com [202.84.251.38]
10 * 190 ms * te4-5.mpd01.sjc04.atlas.cogentco.com [154.54.11.
157]
11 190 ms 189 ms 192 ms te0-0-0-6.mpd21.sfo01.atlas.cogentco.com [154.54
.2.165]
12 189 ms 188 ms 190 ms te0-1-0-0.ccr21.sfo01.atlas.cogentco.com [154.54
.30.49]
13 238 ms 240 ms 237 ms te0-4-0-1.ccr21.mci01.atlas.cogentco.com [154.54
.45.61]
14 251 ms 250 ms 280 ms te0-0-0-3.ccr21.ord01.atlas.cogentco.com [154.54
.2.218]
15 269 ms 268 ms 266 ms te0-0-0-5.ccr22.bos01.atlas.cogentco.com [154.54
.42.254]
16 264 ms 263 ms 263 ms te4-2.ccr01.bos06.atlas.cogentco.com [66.28.4.25
4]
17 268 ms 269 ms 284 ms 38.111.40.114
18 244 ms 244 ms 243 ms patchserver.crypticstudios.com [208.95.185.41]

Trace complete.

contacting nettest server..
Local IP: 114.198.32.98
Ping: 231.4 msec
Port: 80: 114 KB/sec 5 KB/sec 121 KB/sec 500
Port: 80: 108 KB/sec 5 KB/sec 114 KB/sec 500
Port: 443: 29 KB/sec 1 KB/sec 31 KB/sec 500
Port: 443: 110 KB/sec 5 KB/sec 127 KB/sec 500
Port: 7255: 52 KB/sec 3 KB/sec 55 KB/sec 500
Port: 7255: 57 KB/sec 3 KB/sec 60 KB/sec 500
Port: 7003: 122 KB/sec 7 KB/sec 129 KB/sec 500
Port: 7003: 120 KB/sec 5 KB/sec 127 KB/sec 500
Port: 7202: 54 KB/sec 3 KB/sec 62 KB/sec 500
Port: 7202: 62 KB/sec 3 KB/sec 66 KB/sec 500
Port: 7499: 120 KB/sec 5 KB/sec 127 KB/sec 500
Port: 7499: 118 KB/sec 5 KB/sec 126 KB/sec 500
Port: 80: 115 KB/sec 8 KB/sec 133 KB/sec 500
Idle NIC bandwidth Send: 0 KB/sec Recv: 0 KB/sec
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 29 Test results
08-01-2011, 06:27 PM
Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\HP_Administrator>tracert patchserver.crypticstudios.co
m

Tracing route to patchserver.crypticstudios.com [208.95.185.41]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.1.1
2 7 ms 6 ms 6 ms 74-131-48-1.dhcp.insightbb.com [74.131.48.1]
3 8 ms 6 ms 7 ms 74-131-0-193.dhcp.insightbb.com [74.131.0.193]
4 7 ms 6 ms 7 ms 74.128.9.245
5 19 ms 18 ms 17 ms sl-crs2-akr-.sprintlink.net [144.228.22.21]
6 31 ms 30 ms 30 ms sl-crs2-spr-0-4-5-0.sprintlink.net [144.232.18.1
09]
7 33 ms 33 ms 32 ms sl-st20-bos-0-0-0.sprintlink.net [144.232.8.48]

8 32 ms 32 ms 42 ms sl-internap-190725-0.sprintlink.net [144.223.45.
50]
9 33 ms 34 ms 31 ms border11.te8-1-bbnet2.bsn.pnap.net [63.251.128.1
04]
10 * 40 ms 35 ms cryptic-3.border11.bsn.pnap.net [216.52.61.78]
11 32 ms 32 ms 31 ms 208.95.185.41

Trace complete.


contacting nettest server..
Local IP: 74.131.50.156
Ping: 65.2 msec
Port: 80: 24 KB/sec 1 KB/sec 26 KB/sec 500
Port: 80: 57 KB/sec 2 KB/sec 60 KB/sec 500
Port: 443: 56 KB/sec 2 KB/sec 59 KB/sec 500
Port: 443: 111 KB/sec 6 KB/sec 118 KB/sec 500
Port: 7255: 100 KB/sec 4 KB/sec 108 KB/sec 500
Port: 7255: 43 KB/sec 2 KB/sec 47 KB/sec 500
Port: 7003: 229 KB/sec 8 KB/sec 244 KB/sec 500
Port: 7003: 27 KB/sec 1 KB/sec 29 KB/sec 500
Port: 7202: 58 KB/sec 3 KB/sec 62 KB/sec 500
Port: 7202: 13 KB/sec 1 KB/sec 20 KB/sec 500
Port: 7499: 107 KB/sec 4 KB/sec 114 KB/sec 500
Port: 7499: 85 KB/sec 6 KB/sec 104 KB/sec 500
Port: 80: 53 KB/sec 3 KB/sec 58 KB/sec 500
Idle NIC bandwidth Send: 0 KB/sec Recv: 0 KB/sec
hit return to exit
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 30
08-02-2011, 04:37 AM
Currently having issues since Monday the 1/08/2011 AEST. Direct is rubber banding however the EU2 Proxy works fine just some loading issues. My ISP is Internode however the only difference in routing is once I hit the Sprint link network

tracert patchserver.crypticstudios.com

Tracing route to patchserver.crypticstudios.com [208.95.185.41]
over a maximum of 30 hops:

1 <1 ms 5 ms <1 ms home [10.0.0.138]
2 25 ms 25 ms 24 ms loop0.lns20.hba1.internode.on.net [203.33.255.118]
3 25 ms 29 ms 27 ms gi0-2-3.cor1.hba1.internode.on.net [203.33.255.9]
4 41 ms 41 ms 38 ms gi0-2-805.bdr1.mel6.internode.on.net [203.33.255.169]
5 213 ms 219 ms 209 ms te2-0-0.bdr1.cbr1.internode.on.net [150.101.160.173]
6 214 ms 208 ms 216 ms te6-0-0.bdr1.syd4.internode.on.net [150.101.160.170]
7 215 ms 227 ms 203 ms te0-0-0.bdr1.syd6.internode.on.net [150.101.197.1]
8 217 ms 239 ms 222 ms pos0-0-0.bdr1.lax1.internode.on.net [203.16.213.186]
9 214 ms 237 ms 222 ms sl-st30-la-.sprintlink.net [144.223.30.1]
10 220 ms 211 ms 209 ms sl-st31-la-0-4-2-0.sprintlink.net [144.232.5.102]
11 231 ms 224 ms 215 ms sl-crs2-ria-0-2-0-0.sprintlink.net [144.232.24.66]
12 239 ms 237 ms 235 ms sl-crs2-fw-0-13-3-0.sprintlink.net [144.232.19.197]
13 268 ms 267 ms 264 ms sl-crs2-nsh-0-9-2-0.sprintlink.net [144.232.25.123]
14 294 ms 302 ms 292 ms sl-crs2-dc-0-12-3-0.sprintlink.net [144.232.19.201]
15 284 ms 276 ms 282 ms sl-crs2-rly-0-0-3-0.sprintlink.net [144.232.8.165]
16 288 ms 288 ms 348 ms sl-crs2-pen-0-5-0-0.sprintlink.net [144.232.19.3]
17 279 ms 282 ms 279 ms sl-crs2-nyc-0-14-0-0.sprintlink.net [144.232.20.94]
18 295 ms 295 ms 297 ms sl-crs2-spr-0-0-2-0.sprintlink.net [144.232.25.23]
19 291 ms 282 ms 290 ms sl-st20-bos-0-0-0.sprintlink.net [144.232.8.48]
20 299 ms 303 ms 297 ms sl-internap-190725-0.sprintlink.net [144.223.45.50]
21 302 ms 300 ms 295 ms border11.te7-1-bbnet1.bsn.pnap.net [63.251.128.41]
22 289 ms 285 ms 285 ms cryptic-3.border11.bsn.pnap.net [216.52.61.78]
23 289 ms 295 ms 289 ms 208.95.185.41

Trace complete.
---

tracert eu2.proxy.crypticstudios.com

Tracing route to eu2.proxy.crypticstudios.com [79.125.26.110]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms home [10.0.0.138]
2 25 ms 25 ms 56 ms loop0.lns20.hba1.internode.on.net [203.33.255.118]
3 36 ms 34 ms 31 ms gi0-2-3.cor1.hba1.internode.on.net [203.33.255.9]
4 42 ms 43 ms 47 ms gi0-2-805.bdr1.mel6.internode.on.net [203.33.255.169]
5 204 ms 203 ms 205 ms te2-0-0.bdr1.cbr1.internode.on.net [150.101.160.173]
6 215 ms 207 ms 204 ms te6-0-0.bdr1.syd4.internode.on.net [150.101.160.170]
7 196 ms 196 ms 196 ms te0-0-0.bdr1.syd6.internode.on.net [150.101.197.1]
8 200 ms 198 ms 199 ms pos5-0.bdr1.lax1.internode.on.net [203.16.213.158]
9 198 ms 196 ms 197 ms xe-7-0-3.edge2.LosAngeles9.Level3.net [4.53.230.45]
10 217 ms 206 ms 206 ms vlan90.csw4.LosAngeles1.Level3.net [4.69.144.254]
11 209 ms 204 ms 205 ms ae-93-93.ebr3.LosAngeles1.Level3.net [4.69.137.45]
12 276 ms 283 ms 281 ms ae-4-4.ebr4.Washington1.Level3.net [4.69.132.82]
13 297 ms 272 ms 281 ms ae-84-84.csw3.Washington1.Level3.net [4.69.134.186]
14 275 ms 270 ms 272 ms ae-82-82.ebr2.Washington1.Level3.net [4.69.134.153]
15 341 ms 347 ms 343 ms ae-43-43.ebr2.Paris1.Level3.net [4.69.137.57]
16 364 ms 369 ms 367 ms ae-6-6.car1.Dublin3.Level3.net [4.69.148.53]
17 377 ms 380 ms 379 ms ae-7-7.car2.Dublin1.Level3.net [4.69.148.58]
18 358 ms 360 ms 368 ms 213.242.106.150
19 367 ms 366 ms 368 ms 178.236.0.112
20 359 ms 357 ms 357 ms 178.236.0.58
21 372 ms 376 ms 369 ms ec2-79-125-0-4.eu-west-1.compute.amazonaws.com [79.125.0.4]
22 363 ms 364 ms 366 ms ec2-79-125-0-79.eu-west-1.compute.amazonaws.com [79.125.0.79]
23 367 ms 365 ms 371 ms ec2-79-125-26-110.eu-west-1.compute.amazonaws.com [79.125.26.110]

Trace complete.

---

contacting nettest server..
Local IP: 118.208.203.XXX
Ping: 300.1 msec
Port: 80: 144 KB/sec 6 KB/sec 152 KB/sec 500
Port: 80: 40 KB/sec 2 KB/sec 43 KB/sec 500
Port: 443: 279 KB/sec 7 KB/sec 286 KB/sec 500
Port: 443: 124 KB/sec 6 KB/sec 131 KB/sec 500
Port: 7255: 39 KB/sec 2 KB/sec 42 KB/sec 500
Port: 7255: 66 KB/sec 3 KB/sec 71 KB/sec 500
Port: 7003: 218 KB/sec 18 KB/sec 238 KB/sec 500
Port: 7003: 143 KB/sec 6 KB/sec 152 KB/sec 500
Port: 7202: 82 KB/sec 5 KB/sec 89 KB/sec 500
Port: 7202: 224 KB/sec 9 KB/sec 238 KB/sec 500
Port: 7499: 184 KB/sec 11 KB/sec 197 KB/sec 500
Port: 7499: 38 KB/sec 2 KB/sec 41 KB/sec 500
Port: 80: 201 KB/sec 8 KB/sec 212 KB/sec 500
Idle NIC bandwidth Send: 0 KB/sec Recv: 0 KB/sec
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