I started STO two weeks ago and I have a gamestop collectors edition of the game. it comes with the tos constitusion skin and the red matter reactor. when do I get access to these two items.
I am LT LVL7
Items well worth having (You'll be using that Red Matter Capacity even at max level). It's changed since I got those things oh so long ago, but I believe at least for the Red Matter Capacity you can get it via the C-Store. Click on the down arrow next to the minimap and choose C-Store, it should be under special unlocks or something like that (Have a look).
The Constitution class might be in there too, I'm not sure (Under ships). If not check the shipyard at earth space dock.