Lt. Commander
Join Date: Dec 2007
Posts: 120
# 1 Technical Difficulties
08-03-2011, 05:17 PM
Hi guys, I've been having trouble getting on to STO lately. Whenever I log on, it says my Cryptic Account crashed. This computer has windows parental controls, but that has not caused this in the past. Does anyone know what I can do?

Thanks
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 2
08-04-2011, 05:25 AM
I don't know. You might want to try the PC & Tech Issues forum as well as sending a ticket to Cryptic.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 3
08-04-2011, 08:22 AM
Okay, thanks, but how do you send a ticket when you get to that website?
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 4
08-04-2011, 08:27 AM
Quote:
Originally Posted by Pinecone3 View Post
Okay, thanks, but how do you send a ticket when you get to that website?
Log in to the site using your Cryptic account in the upper left corner. Then you'll be able to click a tab that says Get Help. Just fill out the form.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 5
08-04-2011, 08:31 AM
Got it, thank you.
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