We are investigating an issue where some Gold Members may not have received their additional character slot -- details here.
UPDATE! We are also investigating reports of slow patching and are working on a resolution. For a better patch experience, please restart your launcher. It will pick up where it left off and should be faster to complete.
If you have purchased a Legacy or Starter Pack, please see this thread for instructions on how to claim your items in-game.
If you have additional questions, please read this FAQ.
As the title suggests, I am wondering what determines the levels. I thought it was the enemies but I have only Romulans which all say level 16 is required so is there another factor I am not aware of? My mission currently says Level 41+ which is much higher than I designed it for