The fact of the matter is, it seems whenver the schedule gets tight, KDF are the first to feel the pinch. From what I can gather, they're enthusiastic about making the KDF better, but for whatever reason, haven't been able/willing to prioratize it. The responses from various Devs don't seem to tally with what's happened so far.
If Cryptic is saying "no new content until more players", that's a cop out. If you make the content, the players will come. But as it is now, they're not giving people an incentive to come, wether this is on purpose or not so less content has to be developd, I'm not sure. But it is unpleasant.