OK, so I already had the Logitech promo, then bought the game on Steam (Digital Deluxe), and today I bought the Collector's Edition... where are my TNG uniforms? I goto the C-Store and this is still locked. I got my Red Matter device, which is awesome but just wondering where my uniforms are... I already owned TOS and DS9 uniforms...any way I can get tokens credited towards my account since I bought them before I purchased either the Digital or Collector Editions?
Try looking for them in the Tailor. There is no need to unlock costumes. As far as getting your CP reimbursed, you would have to send a ticket to Billing or whatever is responsible for C-Store purchases, but don't hold your breath for it.