If you have purchased a Legacy or Starter Pack, please see this thread for instructions on how to claim your items in-game. (Please see the yellow text in the linked thread for instructions on creating a Reman.)
If you have additional questions about the Legacy or Starter pack, please read this FAQ.
Thanks SO MUCH for all your support, and we'll see you in-game!
- The Star Trek Online Team
***Resolved Issues***
"Login failed for unknown reason" error
Missing additional character slot for current/ lapsed Gold Members
Yes, it's possible. You have to build the office and use the lower level doors to transition to a custom map. Please check out my mission "The Return to Terra Nova." I did this with the first map transition at ESD. The office was built on the generic interior. Press M to see which map I used. Apart from the floor and ceiling, everything in the office is a prop.