Lt. Commander
Join Date: Dec 2007
Posts: 120
Tracert1:
tracert patchserver.crypticstudios.com
Quote:
Cox Communications, PXH, AZ
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

Tracing route to patchserver.crypticstudios.com [208.95.185.41]
over a maximum of 30 hops:

1 3 ms <1 ms <1 ms xxxxxxx
2 * * * Request timed out.
3 * 21 ms 22 ms ip68-2-1-1.ph.ph.cox.net [68.2.1.1]
4 37 ms 11 ms 23 ms 70.169.75.90
5 35 ms 26 ms 19 ms chnddsrj01-ae2.0.rd.ph.cox.net [70.169.76.229]
6 23 ms 60 ms 22 ms langbprj02-ae2.rd.la.cox.net [68.1.1.19]
7 25 ms 30 ms 22 ms te0-2-0-2.mpd22.lax01.atlas.cogentco.com [154.54
.30.197]
8 49 ms 48 ms 48 ms te0-1-0-3.mpd22.iah01.atlas.cogentco.com [154.54
.45.5]
9 78 ms 79 ms 91 ms te0-0-0-2.mpd22.atl01.atlas.cogentco.com [154.54
.29.9]
10 79 ms 78 ms 100 ms te0-4-0-7.mpd22.dca01.atlas.cogentco.com [154.54
.27.93]
11 * 108 ms * te0-2-0-6.mpd22.jfk02.atlas.cogentco.com [154.54
.3.234]
12 103 ms 88 ms * te0-2-0-6.ccr21.bos01.atlas.cogentco.com [154.54
.44.22]
13 104 ms 90 ms * te3-4.ccr01.bos06.atlas.cogentco.com [154.54.46.
134]
14 113 ms 90 ms 91 ms 38.111.40.114
15 92 ms 92 ms 133 ms 208.95.185.41

Trace complete.

C >
NET:
Quote:

contacting nettest server..
Local IP: xxxxxxx
Ping: 94.1 msec
Port: 80: 30 KB/sec 2 KB/sec 31 KB/sec 500
Port: 80: 149 KB/sec 8 KB/sec 156 KB/sec 500
Port: 443: 349 KB/sec 14 KB/sec 368 KB/sec 500
Port: 443: 24 KB/sec 1 KB/sec 25 KB/sec 500
Port: 7255: 399 KB/sec 15 KB/sec 421 KB/sec 500
Port: 7255: 151 KB/sec 9 KB/sec 162 KB/sec 500
Port: 7003:
DXDiag:

Quote:

------------------
System Information
------------------
Time of this report: 9/8/2011, 21:51:39
Machine name: OWNER-PC
Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.110622-1506)
Language: English (Regional Setting: English)
System Manufacturer: ASUSTeK Computer Inc.
System Model: G73Jh
BIOS: BIOS Date: 10/30/09 15:13:23 Ver: 08.00.10
Processor: Intel(R) Core(TM) i7 CPU Q 720 @ 1.60GHz (8 CPUs), ~1.6GHz
Memory: 8192MB RAM
Available OS Memory: 8116MB RAM
Page File: 2295MB used, 13935MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 120 DPI (125 percent)
DWM DPI Scaling: UnKnown
DxDiag Version: 6.01.7601.17514 32bit Unicode

------------
DxDiag Notes
------------
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Sound Tab 2: No problems found.
Input Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

---------------
Display Devices
---------------
Card name: ATI Mobility Radeon HD 5870
Manufacturer: ATI Technologies Inc.
Chip type: ATI display adapter (0x68A0)
DAC type: Internal DAC(400MHz)
Device Key: Enum\PCI\VEN_1002&DEV_68A0&SUBSYS_1C021043&REV_00
Display Memory: 4079 MB
Dedicated Memory: 1012 MB
Shared Memory: 3067 MB
Current Mode: 1920 x 1080 (32 bit) (60Hz)
Monitor Name: Generic PnP Monitor
Monitor Model: HSD173PUW1
Monitor Id: HSD06A5
Native Mode: 1920 x 1080(p) (60.013Hz)
Output Type: Internal
Driver Name: atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,at idxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
Driver File Version: 8.14.0010.0716 (English)
Driver Version: 8.683.0.0
DDI Version: 11
Driver Model: WDDM 1.1
Driver Attributes: Final Retail
Driver Date/Size: 12/17/2009 01:50:55, 4684288 bytes
WHQL Logo'd: Yes
WHQL Date Stamp:
Device Identifier: {D7B71EE2-2BE0-11CF-3F71-083CA1C2C535}
Vendor ID: 0x1002
Device ID: 0x68A0
SubSys ID: 0x1C021043
Revision ID: 0x0000
Driver Strong Name: oem6.inf:ATI.Mfg.NTamd64.6.1:ati2mtag_Manhattan:8. 683.0.0:pci\ven_1002&dev_68a0&subsys_1c021043
Rank Of Driver: 00E60001
Full diag available if needed.

Please let me know if you spot anything I can fix.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 2
09-08-2011, 11:02 PM
Please note I can play at times without issue.

This seems to have gotten bad since I started doing Borg Invasion Stuff.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 3
09-09-2011, 02:20 AM
When was the last time you updated Direct X or your video card
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 4
09-09-2011, 07:56 AM
I am having the same issue as well. However I am having problems with the website as well. Everything seems to work fine on my end except for anything to do with STO. Not only does the website load very slowly when I am in game I get frequent server is not responding error messages and constant lag. This all started around two days ago when I started doing the Borg invasion stuff more frequently. The end result is that I get disconnected from the game.

Here is a Tracert for the patch server:

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\Matthew>tracert patchserver.crypticstudios.com

Tracing route to patchserver.crypticstudios.com [208.95.185.41]
over a maximum of 30 hops:

1 6 ms 10 ms 6 ms 7.40.4.1
2 8 ms 6 ms 8 ms 66.185.91.157
3 14 ms 15 ms 15 ms so-4-0-0.gw02.ym.phub.net.cable.rogers.com [66.1
85.82.125]
4 12 ms 12 ms 11 ms 69.63.250.185
5 30 ms 30 ms 29 ms 24.153.5.70
6 * * * Request timed out.
7 39 ms 33 ms 31 ms te0-6-0-4.mpd21.jfk02.atlas.cogentco.com [154.54
.46.249]
8 38 ms 38 ms 40 ms te0-3-0-2.ccr21.bos01.atlas.cogentco.com [154.54
.44.14]
9 38 ms 37 ms 39 ms te3-4.ccr01.bos06.atlas.cogentco.com [154.54.46.
134]
10 46 ms 38 ms 37 ms 38.111.40.114
11 * 38 ms 38 ms 208.95.185.41

Trace complete.

Here is a Tracert for the website:

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\Matthew>tracert www.startrekonline.com

Tracing route to www.startrekonline.com [208.95.185.44]
over a maximum of 30 hops:

1 7 ms 5 ms 7 ms 7.40.4.1
2 7 ms 7 ms 7 ms 66.185.91.157
3 16 ms 15 ms 15 ms so-4-0-0.gw02.ym.phub.net.cable.rogers.com [66.1
85.82.125]
4 13 ms 13 ms 13 ms 69.63.250.185
5 29 ms 29 ms 30 ms 69.63.248.101
6 * * * Request timed out.
7 32 ms 33 ms 31 ms te0-3-0-5.mpd21.jfk02.atlas.cogentco.com [154.54
.26.61]
8 40 ms 40 ms 43 ms te0-0-0-1.ccr21.bos01.atlas.cogentco.com [154.54
.6.1]
9 38 ms 37 ms 39 ms te4-4.ccr01.bos06.atlas.cogentco.com [66.28.4.42
]
10 39 ms 38 ms 37 ms 38.111.40.114
11 38 ms 37 ms 39 ms 208.95.185.44

Trace complete.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 5
09-09-2011, 07:59 AM
Since it would not fit in my previous post here is the Dxdiag. I can provide a full one if needed.

------------------
System Information
------------------
Time of this report: 9/9/2011, 09:50:40
Machine name: MEGATRON
Operating System: Windows 7 Professional 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.110622-1506)
Language: English (Regional Setting: English)
System Manufacturer: NVIDIA
System Model: 132-CK-NF79
BIOS: Phoenix - AwardBIOS v6.00PG
Processor: Intel(R) Core(TM)2 Duo CPU E8400 @ 3.00GHz (2 CPUs), ~3.0GHz
Memory: 4096MB RAM
Available OS Memory: 4094MB RAM
Page File: 3152MB used, 5034MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7601.17514 32bit Unicode

------------
DxDiag Notes
------------
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Sound Tab 2: No problems found.
Sound Tab 3: No problems found.
Sound Tab 4: No problems found.
Input Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

---------------
Display Devices
---------------
Card name: NVIDIA GeForce GTX 275
Manufacturer: NVIDIA
Chip type: GeForce GTX 275
DAC type: Integrated RAMDAC
Device Key: Enum\PCI\VEN_10DE&DEV_05E6&SUBSYS_11713842&REV_A1
Display Memory: 2668 MB
Dedicated Memory: 877 MB
Shared Memory: 1791 MB
Current Mode: 1920 x 1080 (32 bit) (60Hz)
Monitor Name: SyncMaster PX2370 /PX23720Plus (Digital)
Monitor Model: SyncMaster
Monitor Id: SAM0656
Native Mode: 1920 x 1080(p) (60.000Hz)
Output Type: DVI
Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,n vwgf2um,nvwgf2um
Driver File Version: 8.17.0012.8026 (English)
Driver Version: 8.17.12.8026
DDI Version: 10
Driver Model: WDDM 1.1
Driver Attributes: Final Retail
Driver Date/Size: 8/3/2011 07:50:00, 15064168 bytes
WHQL Logo'd: n/a
WHQL Date Stamp: n/a
Device Identifier: {D7B71E3E-46A6-11CF-A844-7D311FC2C535}
Vendor ID: 0x10DE
Device ID: 0x05E6
SubSys ID: 0x11713842
Revision ID: 0x00A1
Driver Strong Name: oem40.inf:NVIDIA_SetA_Devices.NTamd64.6.1:Section0 05:8.17.12.8026:pci\ven_10de&dev_05e6
Rank Of Driver: 00E62001
Video Accel: ModeMPEG2_A ModeMPEG2_C ModeVC1_C ModeWMV9_C
Deinterlace Caps: {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
D3D9 Overlay: Supported
DXVA-HD: Supported
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 6
09-12-2011, 05:39 PM
My issues seemed to be solved when I switched to the Proxy.

I will update if this changes.
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