Lt. Commander
Join Date: Dec 2007
Posts: 120
# 1 C-store Items Not available
09-17-2011, 02:35 PM
Hi all,

Like many of you I like the iconic star trek ships that we all remember from the Episodes and films. Therefore I have purchased the Defiant-R, Intrepid-R, Excelsior-R, Galaxy-R etc etc.
All of these ships I have used in the past on some characters. Now I am unable to get them without paying the C-store again. But I actually have some of these ships in my ship slots!!!

I suggest that anyone who has purchased from the C-store checks that they can actually access the items they have bought because Cryptics C-store system appears to have gone absolutely crazy. The only items that I can still access are items that I purchased after Series 3 for sure as my sci officer was not around before then. My Intrepid-R is still available which I purchased for that char just before S4.

Please cryptic fix this. If you are going to put MicroTransactions into the game then at least make sure they work.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 2
09-17-2011, 04:40 PM
Hopefully this is fixed before I go home in a few days!
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 3
09-19-2011, 06:31 AM
Have you been to ship requisitions? Once bought, future characters claim them from the Requisitions, and not the Unlocks Tab.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 4
09-19-2011, 09:36 PM
Quote:
Originally Posted by Dreadnought05 View Post
Have you been to ship requisitions? Once bought, future characters claim them from the Requisitions, and not the Unlocks Tab.
Exactly. The VA level ships are all 'free' for all characters that can use them from Ship requisitions.

The issue is why some ships are from Ship Requisitions, while others (like the Constitution) are from the C-store. I kind of understand why, myself (the VA ships are already in Ship Requisition so its easy to just make them free, while the others aren't in the requisition store). It is needlessly confusing though. Personally, I think all ships should be at Ship Requisition, just like all costumes are at the tailor.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 5
09-19-2011, 10:43 PM
Rule of thumb is if you can acquire it via some in game method, go to the shipyard. If it has no ingame method, get it on the C-Store tab. Fairly straight forward, even if not explained very well in game...oh wait...at all.

That's one huge failing of Cryptic's: Lack of documentation / proper manual. I thought this was something Stormshade was supposed to be working on, but I haven't heard anything else about it in a long time.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 6
09-20-2011, 12:13 PM
Hi Guys,

Thanks for the replies. Unfortunately it is not as simply as this.

My issue is with ships that I had purchased through the C-Store previously. For Instance the Exploration Cruiser Retrofit.

I have this ship on my Eng alt in his ship slots.
I have tried through the shipyard and c-store to get this ship and it says I need to pay 500 emblems at the ship yard or 1200 C store points.

On my Eng alt who has the ship it says the item is already purchased on the Cstore.
They all just seem to not be registered on my account correctly even though I am actually flying around in them.

Cheers

Eny
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 7
09-20-2011, 12:47 PM
You need to visit the C-Store from inside the game and go to the last slot to find there all your purchased ships and everything else. If you do it from the website it will not show.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 8
09-20-2011, 01:16 PM
Quote:
Originally Posted by enyfeo View Post
Hi Guys,

Thanks for the replies. Unfortunately it is not as simply as this.

My issue is with ships that I had purchased through the C-Store previously. For Instance the Exploration Cruiser Retrofit.

I have this ship on my Eng alt in his ship slots.
I have tried through the shipyard and c-store to get this ship and it says I need to pay 500 emblems at the ship yard or 1200 C store points.

On my Eng alt who has the ship it says the item is already purchased on the Cstore.
They all just seem to not be registered on my account correctly even though I am actually flying around in them.

Cheers

Eny
Are you positive that that wasn't the ship that your Eng alt purchased with his free ship token at admiral level. If so it's only unlock for that character and would show exactly what you're seeing.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 9
09-20-2011, 05:32 PM
Quote:
Originally Posted by Inspired View Post
Are you positive that that wasn't the ship that your Eng alt purchased with his free ship token at admiral level. If so it's only unlock for that character and would show exactly what you're seeing.
This is on ships that you can only buy through the Cstore like the Tactical Escort Refit. I have it on my first character but cant get it through any method on my alts.

I tried something on one alt. He has the Advanced Heavy Cruiser Retrofit which I want to get on my alt. I deleted the ship on the alt that had it and now it says I need to pay again on that alt that had it in the first place.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 10
09-21-2011, 08:21 AM
Quote:
Originally Posted by enyfeo View Post
This is on ships that you can only buy through the Cstore like the Tactical Escort Refit. I have it on my first character but cant get it through any method on my alts.

I tried something on one alt. He has the Advanced Heavy Cruiser Retrofit which I want to get on my alt. I deleted the ship on the alt that had it and now it says I need to pay again on that alt that had it in the first place.
Except you're wrong on that which I why I question whether you're right on having bought these ships in the C-Store. The Tactical Escort "Refit" (it's Retrofit actually) can be gotten for free in game both with emblems and with a free ship token at VA rank. And while I don't think that the Excelsior can be gotten via token, it can be gotten with emblems (and if deleted in that case would need to be repurchased). Also, earlier you mentioned the Galaxy-R (Exploration Cruiser Retrofit) and it is likewise available at VA rank with the ship token you receive then or with emblems, and these purchases only apply to that character.

Net result is that everything you describe could exist without any C-Store error. And while I would like to give a fellow player the benefit of the doubt, you make that hard when you seemingly ignore the availability of so many ships for a free token received at rank-up.
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