If you have purchased a Legacy or Starter Pack, please see this thread for instructions on how to claim your items in-game. (Please see the yellow text in the linked thread for instructions on creating a Reman.) (Not seeing your pack in-game? Please see the lime-green text in the linked thread above for information.)
If you have additional questions about the Legacy or Starter pack, please read this FAQ.
Thanks SO MUCH for all your support, and we'll see you in-game!
- The Star Trek Online Team
"Login failed for unknown reason" error
Missing additional character slot for current/ lapsed Gold Members
Slow patching in the launcher
A bug that involved Romulan Liberated Borg captains and their skills once they chose an ally
Some characters were stuck in a loading screen with a "Server Not Responding" message
Mission is not offered by Admiral T'nae, even though all missions were completed in order.
Possible Cause of Issue:
The previous mission (Mine Enemy) was turned in by Hailing Starfleet in the Psi Valorium Sector Block, rather then returning to Sierra 39 Base physically.
-MIssion is available to click on in the Overview, Episodes, but Admiral T'nae does not offer anything when Hail is clicked on.
-Replayed Mine Enemy and turned in mission physically at Sierra 39 Base, but Frozen is still not offered.