If you have purchased a Legacy or Starter Pack, please see this thread for instructions on how to claim your items in-game. (Please see the yellow text in the linked thread for instructions on creating a Reman.)
If you have additional questions about the Legacy or Starter pack, please read this FAQ.
Thanks SO MUCH for all your support, and we'll see you in-game!
- The Star Trek Online Team
***Resolved Issues***
"Login failed for unknown reason" error
Missing additional character slot for current/ lapsed Gold Members
As long as it takes, presumably. I've been playing on Tribble and there are a lot of issues to work out, most notably the dilithium system. We currently can only get miniscule amounts of dilithium. They're optimistically hoping a few weeks, but I won't be surprised if it takes longer.