Turns away from crowd then turns back with scruffed up hair and a nerdy voice:
We are aware of your problems and feel ridiculous for putting out a dilithium update where the dilithium part of it doesn't work. We are bad bad people and are also very sorry for shafting the gold players with all this dilithium malarky. We will immediately revert the game to how it was and actually work on new content and just charge the F2P people for stuff and not you.
Ok, sorry, I know this would require more suspension of disbelief than even sci-fi fans are capable of. Please continue with your error reporting with no acknowledgement. Good day