Lt. Commander
Join Date: Dec 2007
Posts: 120
# 41
10-06-2011, 05:57 PM
Quote:
Originally Posted by P-A-T-H-F-I-N-D-E-R
Grand Negus ... Can't you do something about the rogue Ferengi that are running a muck here???

Seriously ... They are likely trying to determine who we respond to the price increases and if they can get away with it.

It's a good reason why many of us have been vocal about all these things.
Indeed. Count me in the crowd who believes that they aren't going to be able to get away with this and have a game to develop for much longer.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 42
10-06-2011, 06:08 PM
Sure the prices will go down... Once they double the prices, they will lower the prices by 25%... Making the final price 150% of current... but they will "lower" the price.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 43
10-06-2011, 06:13 PM
Waiting for OP......


You know, the crafting system was messed up and they said it wasn't their intention... so I going to go with the benefit of the doubt. With the other stuff missing from the C-store... this all just can't be. I'm going to go the denial route for now... just going to sit in the corner rocking back and fourth repeating "this cant' be"
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 44
10-06-2011, 06:17 PM
After thinking about it. I think the simple solution to show Cryptic that their pricing scheme is completely and utterly wrong is to not spend any test points until they adjust the pricing. If we don't spend out test points, the only data they can gather is that the pricing is too high.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 45
10-06-2011, 06:19 PM
It turns out that there were very few people who had some of their test points removed by accident. All of the affected accounts have been fixed and should now have the correct number of points.

Stephen D'Angelo
Executive Producer
Star Trek Online
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 46
10-06-2011, 06:19 PM
Quote:
Originally Posted by biglcny View Post
Waiting for OP......


You know, the crafting system was messed up and they said it wasn't their intention... so I going to go with the benefit of the doubt. With the other stuff missing from the C-store... this all just can't be. I'm going to go the denial route for now... just going to sit in the corner rocking back and fourth repeating "this cant' be"
Dude ... They are performing a Jedi mind trick on you .... "These are the discounts you were hoping for."
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 47
10-06-2011, 06:21 PM
We have not made any changes to make ships unlock per character. All ships should still unlock account wide.

Stephen D'Angelo
Executive Producer
Star Trek Online
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 48
10-06-2011, 06:25 PM
Quote:
Originally Posted by sdangelo View Post
It turns out that there were very few people who had some of their test points removed by accident. All of the affected accounts have been fixed and should now have the correct number of points.

Stephen D'Angelo
Executive Producer
Star Trek Online
Thanks.

/10char
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 49
10-06-2011, 06:45 PM
Quote:
Originally Posted by sdangelo View Post
We have not made any changes to make ships unlock per character. All ships should still unlock account wide.

Stephen D'Angelo
Executive Producer
Star Trek Online
Ok that's nice. but why is the Tier 3 Excelsior now a Store purchase when in has been a an in-game purchase forever? Is it being reworked to be better than the other Tier 3 Cruisers?
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 50
10-06-2011, 06:57 PM
Quote:
Originally Posted by sdangelo View Post
It turns out that there were very few people who had some of their test points removed by accident. All of the affected accounts have been fixed and should now have the correct number of points.

Stephen D'Angelo
Executive Producer
Star Trek Online
If every customer affected is now resolved (and it wont happen in future) then yeah I think I will get some C-Store or T-Points. You must be able to comprehend on how a customer feels in that position; even seeing the situation occur was enough to spook off other people purchasing T-Points. I was ready to purchase the points but thought "Nah new system - seen this before - to the forums". The voice of a upset customer is a lot louder than that of a satisfied customer.

Quick Q: Is there an support team in Cryptic? It's a question I've been curious about for a while now and I'm quite interested to find out the answer.
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