If you have purchased a Legacy or Starter Pack, please see this thread for instructions on how to claim your items in-game. (Please see the yellow text in the linked thread for instructions on creating a Reman.) (Not seeing your pack in-game? Please see the lime-green text in the linked thread above for information.)
If you have additional questions about the Legacy or Starter pack, please read this FAQ.
Thanks SO MUCH for all your support, and we'll see you in-game!
I attempted to copy my character Fortuna from Holodeck to Tribble around 9 pm ET on October 18th. I put in the request on the website and it took almost 5 minutes to complete. I have checked multiple times and the character has not been copied and my permission to copy to Tribble states that it has been used. I had previously copied this character to Red Shirt successfully. It is now over 12 hours since the copy attempt has been made, well past the 2 hour waiting time given on the character copy page.
I just deleted the Red Shirt copy of this toon. I would very much like to get this toon copied onto Tribble or have the permission reset so I can attempt to make a copy again. Thank you.