I attempted to copy my character Fortuna from Holodeck to Tribble around 9 pm ET on October 18th. I put in the request on the website and it took almost 5 minutes to complete. I have checked multiple times and the character has not been copied and my permission to copy to Tribble states that it has been used. I had previously copied this character to Red Shirt successfully. It is now over 12 hours since the copy attempt has been made, well past the 2 hour waiting time given on the character copy page.
I just deleted the Red Shirt copy of this toon. I would very much like to get this toon copied onto Tribble or have the permission reset so I can attempt to make a copy again. Thank you.