If you have purchased a Legacy or Starter Pack, please see this thread for instructions on how to claim your items in-game. (Please see the yellow text in the linked thread for instructions on creating a Reman.) (Not seeing your pack in-game? Please see the lime-green text in the linked thread above for information.)
If you have additional questions about the Legacy or Starter pack, please read this FAQ.
Thanks SO MUCH for all your support, and we'll see you in-game!
Just thought I should point out something funny that happened last night on Holodeck.
I was visiting the interior of my ship and was heading towards the Captain's Quarters.
As soon as I approached the door that opened directly into the Captain's Quarters room, it opened about a third of the way, then stopped. For about a minute, I just stared blankly at the screen wondering to myself if my ship lost power or the door had jammed or something. It was like something you'd see on a TV episode when the ship wasn't functioning properly.
And then I realized that the server had disconnected me while in the middle of opening the door. :p