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Thanks SO MUCH for all your support, and we'll see you in-game!
- The Star Trek Online Team
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Missing additional character slot for current/ lapsed Gold Members
If I were timing major patch downtime, I'd probably not do it for one of the two weeks when the entire American market is on holiday.
Two for the week of American Thanksgiving.
Make sure you do the same thing the last two weeks of December. If you are going to be culturally stupid at least make it complete.
Americans are notorious for never taking massive vacations. The average American would gasp at the average European vacation schedule. Americans no longer have any real holiday schedule except for these two weeks.
And yet Cryptic/PWG found the one week we do actually kick back... to patch. Three times.