In short , their answer to potential bugs in the system is to allow us to sail through missions by making them easy ... -- heck they even ask for recommendations for missions that they can make easier .
After I re-read that post to make sure I did not misunderstand (I was hoping I did ...) , my response was :
"Were this a phone call to a service provider , this would be the point I would ask to talk with a supervisor ."
As I said in the beginning , this is I believe a partial reason for the quote from D'Angelo .
I also agree with a previous poster who said that one of the reasons they may think that VA's are a minority is because so many players have quit at lower levels .
We have to remember... they want this game to be entertaining for the casual player. Having missions that are "unbeatable" for casual gamers who have zero understanding of the more advanced mechanics and are honestly just here for a good time isn't exactly a great way to make sure those people stick around.