Originally Posted by ACES_HIGH

they will be, cryptic doesn't delete characters from Holodeck, like I said above, the Captain's Database page on the website is just broken, and it has been for months

Originally Posted by Pscyon

Your character shouldn't have been deleted due to inactivity, no. I recently came back and had only played a little bit after launch before stopping, my chars were still around. Your chars probably don't show up on the site since their details haven't been refreshed in ages or something. When you log back into the game, your characters will be there.