*!*!*We are investigating an issue where some players are seeing a "login failed for unknown reason" error at the log-in screen.*!*!*
We are investigating a bug where some Gold Members may not have received their additional character slot -- details here (Will be fixed ASAP!).
UPDATE! We are also investigating reports of slow patching and are working on a resolution. For a better patch experience, please restart your launcher. It will pick up where it left off and should be faster to complete.
If you have purchased a Legacy or Starter Pack, please see this thread for instructions on how to claim your items in-game.
If you have additional questions about the Legacy or Starter pack, please read this FAQ.
When i first started playing this game it run perfect. Then it was updated and now whenever i want to go to the Sol System it hangs on loading screen. Every other system is fine it's only the Sol System. I have to quit the game via Ctrl, Alt, Delete and re-load the game in safe mode, do what i have to do in the Sol System and then raise the graphics and resolution levels once i leave the system. As i say, every other system is fine and i can run the game at full graphics with no problems.
I've re-installed the game and checked the drivers for my hardware and its still the same.
This is an oooollllllld recurring problem that has spread to DS9 as well, now that it's a more popular destination in the game. I'm afraid you'll just have to tough it out with the rest of us and wait for a fix.