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Lt. Commander
Join Date: Dec 2007
Posts: 120
May we put in an Urgent Feature Request: Log of Gold & Lifers' Stipend Credited to our Account.

With a slew of players asking "Where is my Stipend, I never receive it, When will I receive it?" both on this STO Forums and STO Customer Support emails, it's clear that Cryptic urgently need to implement a Log of when Gold & Lifers' Stipend was Credited to our Account.

~When was the 400 Promotion Points (C-Points) credited to your account?
~Show full history of when this stipend credit, perhaps for the past 2 years at least.

Anyone second this?


Here are just a few of the STO Forum threads asking for this, as an example.
http://forums.startrekonline.com/sho...d.php?t=247386
http://forums.startrekonline.com/sho...d.php?t=246347
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 2
01-08-2012, 09:06 PM
Simply change it to everybody gets it on the 1st of the month. Problem solved.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 3
01-08-2012, 10:21 PM
Quote:
Originally Posted by DeWitt_LSF
Simply change it to everybody gets it on the 1st of the month. Problem solved.
They've posted reasons why this wouldn't work in a few places.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 4
01-08-2012, 11:07 PM
It would be nice to have a log of all that we spend our c-store points on so we can budget. Or maybe some of us don't want to see what we have spent.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 5
01-09-2012, 05:04 AM
I'd like to see that too...
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 6
01-09-2012, 05:10 AM
As the stipend is effectively a form of real cash that is credited to your account, surely there must be some legal obligation for a history to be show? Any lawyers out there?
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 7
01-09-2012, 09:06 AM
Quote:
Originally Posted by TFR_MACO_Specialist
As the stipend is effectively a form of real cash that is credited to your account, surely there must be some legal obligation for a history to be show? Any lawyers out there?
There is no legal obligation as the stipend is not real cash. It is like a coupon saying "thanks for being a member here is 400 points"
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 8
01-09-2012, 01:53 PM
Quote:
Originally Posted by TFR_MACO_Specialist
As the stipend is effectively a form of real cash that is credited to your account, surely there must be some legal obligation for a history to be show? Any lawyers out there?
Cryptic has customers in fifty States and probably hundreds of countries so even a lawyer is not going to know what the laws are in every location Cryptic does business. However, at least in the one experience I had in California small claims court, the judge tends to put the onus of evidence on the company rather than the consumer. When the cell phone company could not produce any evidence that they ever repaid my deposit, they ordered them to pay it in full with interest.

I would expect that most courts would take a dim view on a company which could not provide the consumer with a receipt of purchases if they ended up in small claims court but at least in California, I am uncertain if there is a explicit legal requirement.


That being said, I think it is in both the best interests of Cryptic and the players to have an invoice area where we can look at all the sources of c-point balance changes.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 9
01-09-2012, 09:15 PM
Quote:
Originally Posted by Askray View Post
They've posted reasons why this wouldn't work in a few places.
I don't live on the forums so I haven't read them.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 10
01-10-2012, 12:42 AM
Quote:
Originally Posted by DeWitt_LSF
I don't live on the forums so I haven't read them.
It creates a temporal destabilization of the economy, like bars near a military base around payday.

Basically, they do not want a huge flood of cpoints all going into the economy one day a month and thereby creating instability in the dilithium exchange.
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