I've been playing since beta, lifetime subscriber, and still enjoying the game. I started a new character before Christmas, and have levelled up to commander. I think "Hey I love the Excelsior, and since I've already bought it, I can go use it."
I can't. I appear to have to purchase it again.
I ask simply, wtf? I already purchased it when it first went up on the C-store, it said at the time, for ALL characters (FED). I would like some explanation to this.