If you have purchased a Legacy or Starter Pack, please see this thread for instructions on how to claim your items in-game. (Please see the yellow text in the linked thread for instructions on creating a Reman.) (Not seeing your pack in-game? Please see the lime-green text in the linked thread above for information.)
If you have additional questions about the Legacy or Starter pack, please read this FAQ.
Thanks SO MUCH for all your support, and we'll see you in-game!
- The Star Trek Online Team
***Resolved Issues***
"Login failed for unknown reason" error
Missing additional character slot for current/ lapsed Gold Members
Slow patching in the launcher
A bug that involved Romulan Liberated Borg captains and their skills once they chose an ally
Some characters were stuck in a loading screen with a "Server Not Responding" message
I am trying to buy Foundry project slots but I keep getting the message "Purchase failed". I have no idea why. I have 40,000 dilithium and it says this only costs 10,000... perhaps it's 100,000 and they made a typo? What is going on?
I am trying to buy Foundry project slots but I keep getting the message "Purchase failed". I have no idea why. I have 40,000 dilithium and it says this only costs 10,000... perhaps it's 100,000 and they made a typo? What is going on?
Make sure you have refined all of your dilithium. This is not the place for account issues, you'll want to submit a support ticket for a more prompt response.
I just bought some so im going to guess all you guys are on silver accounts?
There was a bug were silvers could not play the foundry, that they fixed last week, but it would seem (unless you're golds) that they have not fixed the buying of slots for silvers.
I'm having the same problem. I'm Silver and have enough refined Dilithium, but I cannot buy Foundry slots. Every time I try, it pops up the "are you sure..." window, and when I click "Buy," it returns a "Purchase Failed" error.
I also have 2 free character slots, if that might be part of the issue.
my foundry is functional at this moment.i had to delete 1 character,becaus all my 3 slot where full.after i delete one char i have 1 charslot free for the foundry.then i can edit a char for the foundry and i can start the edit mode.
sorry for my bad english.i hope it works for u.