If you have purchased a Legacy or Starter Pack, please see this thread for instructions on how to claim your items in-game. (Please see the yellow text in the linked thread for instructions on creating a Reman.)
If you have additional questions about the Legacy or Starter pack, please read this FAQ.
Thanks SO MUCH for all your support, and we'll see you in-game!
- The Star Trek Online Team
***Resolved Issues***
"Login failed for unknown reason" error
Missing additional character slot for current/ lapsed Gold Members
I have seen this the last few days when doing STFs with a group. By chance, did you guys join the STF as part of a group? Have not seen this happen yet when joining as part of a PUG, but won't be surprised if it happens.
I've seen bug reports about this, but something tells me it has moved to the bottom of the stack with F2P here.