We are investigating an issue where some Gold Members may not have received their additional character slot -- details here.
UPDATE! We are also investigating reports of slow patching and are working on a resolution. For a better patch experience, please restart your launcher. It will pick up where it left off and should be faster to complete.
If you have purchased a Legacy or Starter Pack, please see this thread for instructions on how to claim your items in-game.
If you have additional questions, please read this FAQ.
when I got the shields, I really enjoyed the "armored" look. I believe the visuals blocked out a majority of the windows on the saucer and hull. I got back into the game recently and noted the windows on the saucer section are back! Anyone else notice this? Was there an update to the visuals on the Reman Shields?!? Thanks all!