Lt. Commander
Join Date: Dec 2007
Posts: 120
# 1 Problem buy c-point
01-19-2012, 09:25 AM
i want buy c.point, charge zen now and: Your account must pass the following criteria:

* At least one of your characters must be level 10 or higher.

in game i'm lv 50

why i can't buy it?
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 2
01-19-2012, 09:50 AM
Quote:
Originally Posted by invincibile2011 View Post
i want buy c.point, charge zen now and: Your account must pass the following criteria:

* At least one of your characters must be level 10 or higher.

in game i'm lv 50

why i can't buy it?


Question? Have you been buying a large amounts of cryptic points lately? If so you might be at your spending limit for the month. However customer service can help with that as well.

http://support.crypticstudios.com/startrekonline
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 3
01-19-2012, 09:58 AM
no, i never buy c-point

i've gone in perfect words site, charge zen now and : Your account must pass the following criteria:

* At least one of your characters must be level 10 or higher.

i've a pleyer lv 50, vece.admiral with advance escort

why i can buy it? it's a problem?

thx
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 4
01-19-2012, 10:19 AM
Quote:
Originally Posted by invincibile2011 View Post
i want buy c.point, charge zen now and: Your account must pass the following criteria:

* At least one of your characters must be level 10 or higher.

in game i'm lv 50

why i can't buy it?
So what kind of account are you using. A Cryptic Account? A Perfect World Account? (with zen only being valid in a Perfect World account...)
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 5
01-19-2012, 10:23 AM
Yeah. You might be needing to log into the Cryptic C-Store and buy the point there. Not on the PW site.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 6
01-19-2012, 10:55 AM
I've login with perfect word user, with cryptic is't possible

Why i cant buy????

thx
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 7
01-19-2012, 11:54 AM
Quote:
Originally Posted by invincibile2011 View Post
I've login with perfect word user, with cryptic is't possible

Why i cant buy????

thx
You will need to contact Perfect World support for Perfect World account issues
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 8
01-19-2012, 01:50 PM
ok the problem is resolved

thx for all
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