If you have purchased a Legacy or Starter Pack, please see this thread for instructions on how to claim your items in-game. (Please see the yellow text in the linked thread for instructions on creating a Reman.) (Not seeing your pack in-game? Please see the lime-green text in the linked thread above for information.)
If you have additional questions about the Legacy or Starter pack, please read this FAQ.
Thanks SO MUCH for all your support, and we'll see you in-game!
- The Star Trek Online Team
"Login failed for unknown reason" error
Missing additional character slot for current/ lapsed Gold Members
Slow patching in the launcher
A bug that involved Romulan Liberated Borg captains and their skills once they chose an ally
Some characters were stuck in a loading screen with a "Server Not Responding" message
It's not that I object to the servers being down more often than a depressed emo, it's the fact that nobody explains why and that they usually manage to pick a prime-time for us EU users.
The reason they come at that specific time is due to population. It's not because that's when they are in the office, or because that's when it's convenient to them. It's because it's the time that's most convenient to the most amount of people. The least amount of UU's happen around that time, which is why mait happens then, it sucks for users in that primetime region, but it's all about please the most, and angering the least.