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Lt. Commander
Join Date: Dec 2007
Posts: 120
I see bandwidth and/or system resources are being used to download or run the game via Pando, I get weird error messages after download, what is going on?

This advice is helpful if you used our direct downloader that is using the Pando Media Booster.

Many games use Pando Media Booster to download and install themselves. It is peer to peer software that shares the game with other players.

If you do not want to be sharing the game files with other people from your computer, you can disable it in Windows Task Manager by ending the Task (PMB.exe is the process), or fully uninstall the program from Windows Control Panel > Add or Remove Programs after you have fully installed the game.

If you have some problems downloading with Pando, here are some things that can help:

1) Add PMB.exe to the exceptions list in your antivirus or firewall software.

2) You can use the built in test connection feature, on its Control panel click on Advanced Connection Settings > Test my Connection

3) You can try adding the game folder/files to your exceptions list in your antivirus and firewall software. Please see the help menu or support website for the software that you use if you aren't sure how to do it.

At your own risk, you may have to disable your antivirus, firewall, and other security software temporarily while you download, install, update, login to, and play the game. Sometimes the security software will block it or throttle it, no matter what you try or even if you try to add exceptions for the game files in your security software.

4) If you are using any type of Download Helper/Accelerator type of programs (and/or torrent programs), you may have to shut those down while trying to download with Pando. You might also need to shut down Bitlocker and similar programs.

5) Once installation has completed, you might need to temporarily End Task in Windows Task Manager, Pando's PMB.exe program. You would do this is you get weird errors, some of which can be "Error Code 5", or "File in use"

For additional help with Pando Media Booster itself, please see these resources:

If you need further help, please contact technical support:

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