If you have purchased a Legacy or Starter Pack, please see this thread for instructions on how to claim your items in-game. (Please see the yellow text in the linked thread for instructions on creating a Reman.) (Not seeing your pack in-game? Please see the lime-green text in the linked thread above for information.)
If you have additional questions about the Legacy or Starter pack, please read this FAQ.
Thanks SO MUCH for all your support, and we'll see you in-game!
I have been a paying subscriber for well over 300 days now, I even have screen shots of the firework emote, as well as a screen shot showing the incorrect # of days displayed on my account dash board, which I didnt display here of course. Basically I had decided to cancel my subcription and then changed my mind and reinstated it, and it was only during this time that this issue has occurred and so I guess what I am asking is am I going to lose 40 days of vet time because of this or will it actually show the correct # of days subbed for my acct after the payment is taken and the account is back up. Btw I did submit a ticket on this issue back when I first noticed it and never got any kind of response. Ticket #1,259,804. I also asked a billing specialist online and they didnt seem to have an answer.