So i just downloaded this game the otherr day and so far love it big Trek fan. So i get on today and the update runs ok and all the i login fine but when i get to the end of patching it says Error 36: file is locked and cant be opened for writing ive completely scrubbed the game and reinstalled it. I tried manually scaning the files for the setup and what not but it doesnt work. I really like this game and i dont have they time to sit on the phone at in the morning or the evening im usiually at school or with my kid. What should I do?