Lt. Commander
Join Date: Dec 2007
Posts: 120
Paid like $300 when game was first released for lifetime account and game and got new job 3 months later.

Well not played any games since (Working Law Enforcement does that to you), so finally getting back to regular life again and wanted to play the game.
My account will not log in, nothing to help (support links are game stuff not what I need)

Any help or links would help so I can start playing again with my new PC

Thank
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 2
01-31-2012, 10:40 PM
Quote:
Originally Posted by Trollby View Post
Paid like $300 when game was first released for lifetime account and game and got new job 3 months later.

Well not played any games since (Working Law Enforcement does that to you), so finally getting back to regular life again and wanted to play the game.
My account will not log in, nothing to help (support links are game stuff not what I need)

Any help or links would help so I can start playing again with my new PC

Thank
check to make sure the box above the login is ticked for a "Cryptic" account, not a "Perfect World" account.

i've made that mistake a few times, and wondered why my account wouldnt work.

if its not that, i cant help much
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 3
01-31-2012, 10:41 PM
Make sure to select a "CRYPTIC" account, not a "Perfect World" account.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 4
02-01-2012, 09:51 PM
Looks like some bug in the system.

I could not log in with old account, so I made a new account under "Perfect World" then it let me up date my game engine.

BOOM I could log in with old account.

I tried before to log in with "Cryptic" account said in valid after it updated worked fine with old password and account

Damn Bugs
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 5
02-01-2012, 10:11 PM
how odd!

still good to know your old account is ok, and is working ok
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