If you have purchased a Legacy or Starter Pack, please see this thread for instructions on how to claim your items in-game. (Please see the yellow text in the linked thread for instructions on creating a Reman.)
If you have additional questions about the Legacy or Starter pack, please read this FAQ.
Thanks SO MUCH for all your support, and we'll see you in-game!
- The Star Trek Online Team
***Resolved Issues***
"Login failed for unknown reason" error
Missing additional character slot for current/ lapsed Gold Members
Basically, I have a couple of issues when running Star Trek: Online.
1. Overheating - The first is a general problem I have where my computer gets too hot (even on safe mode) when I play the game. This happens with other games such Shogun 2: Total War.
2. Crashing - This is an odd one that doesn't seem to be related to the first problem. When I first downloaded the game on 20/1/12 I could only play the game for about 30 seconds before the computer shut down completely. Once I rebooted the computer, I would get a blue screen and the computer would then begin a memory dump. However, a week ago I was able to run the game fine on safe mode for over 2 hours before the computer overheated (like Shogun 2: Total War). I was also able to beef up the graphics (to the second lowest level on the slider) above safe mode the second time I played the game and, again, I was able to play the game for a considerable amount of time. BUT after it crashed, the game reverted to its old way and now it crashes the computer after about a minute of play.
I'm certain that I'm going to have to invest some money into upgrading my computer, but I would appreciate any advice as to what needs upgrading. Here are my current specs. (Note: My drivers are up to date).
System
Windows 7 Professional 32-bit (6.1, Build 7601)
System Model: G41MT-D3V
BIOS: Award Modular BIOS v6.00PG
Pentium(R) Dual-Core CPU E6500 @ 2.93GHz (2 CPUs), ~2.9GHz
4096MB RAM (3.25GB usable)
Page file: 1831MB used, 4819MB available
DirectX 11
Display
ATI Radeon HD 3800 Series
ATI display adapter (0x9505)
Internal DAC (400MHz)
1913 MB total memory
1440x900 (32 bit) (60Hz)