If you have purchased a Legacy or Starter Pack, please see this thread for instructions on how to claim your items in-game. (Please see the yellow text in the linked thread for instructions on creating a Reman.) (Not seeing your pack in-game? Please see the lime-green text in the linked thread above for information.)
If you have additional questions about the Legacy or Starter pack, please read this FAQ.
Thanks SO MUCH for all your support, and we'll see you in-game!
Have you checked the abilities list (hit "P" while in your ship)? It should be listed there. If not, and you have spent all your skill points, then send a bug report.
A GM contacted me and said that it was a bug. They suggested a re-spec (which I needed to do to make some needed changes). That took care of the problem for me. They said it should be fixed in the next couple of releases.