If you have purchased a Legacy or Starter Pack, please see this thread for instructions on how to claim your items in-game. (Please see the yellow text in the linked thread for instructions on creating a Reman.) (Not seeing your pack in-game? Please see the lime-green text in the linked thread above for information.)
If you have additional questions about the Legacy or Starter pack, please read this FAQ.
Thanks SO MUCH for all your support, and we'll see you in-game!
- The Star Trek Online Team
"Login failed for unknown reason" error
Missing additional character slot for current/ lapsed Gold Members
Slow patching in the launcher
A bug that involved Romulan Liberated Borg captains and their skills once they chose an ally
Some characters were stuck in a loading screen with a "Server Not Responding" message
I am attempting to finish the Weapons of Misdirection part of The Return Undine mission, but whenever I transfer to the ground portion of the mission after having rescued the Romulan ship, the game crashes back to the desktop with no explanation or error message. I am then unable to log into that character (a level 50 Tac) for several minutes at least, as trying to do so immediately crashes the game. I am, however, able to log into one of my alts.
I have tried dropping the mission and restarting it, as well as changing instances, but the problem just reoccurs whenever I have to beam across to the Romulan ship (whenever I confirm the members of my Away Team).
I have submitted a ticket ingame, but was advised to contact Perfect World. I did so via email a few days ago, but have yet to recieve a response. I'm trying to create a PW account so I can contact them again, but am having problems in logging into their site.
At the moment, it feels like I'm banging my head against a brick wall!