If you have purchased a Legacy or Starter Pack, please see this thread for instructions on how to claim your items in-game. (Please see the yellow text in the linked thread for instructions on creating a Reman.) (Not seeing your pack in-game? Please see the lime-green text in the linked thread above for information.)
If you have additional questions about the Legacy or Starter pack, please read this FAQ.
Thanks SO MUCH for all your support, and we'll see you in-game!
Never had these issues before when it was only subscription. Now we have a boatload of issues. Can this free to play stuff! It's going to be the downfall of STO. I'm a Subscriber and I'll GLADLY continue to subscribe if you mothball this F2P crap. It's KILLING the game. $14.95 a month is CHEAP. If people can't afford that, then they have no business playing STO or any other subscription MMO for that matter!
Well as the saying goes, you get what you pay for (even though I've spent over 50$ on c-points). Can't really complain about having free access to a game and deciding what I want to spend my money on or not.