Lt. Commander
Join Date: Dec 2007
Posts: 120
# 1 Fix Collectors Edition Unlocks
02-18-2012, 05:44 PM
I have put 2 tickets in, a friend of mine got me CE and DDE as gifts, I got all the DDE unlocks but the CE unlocks only partially unlocked.

Quote:
02/12/2012 07:56 PM
I have unlocked the following by entering the Collector's Edition Key.

Only 1 Character Slot
More Bank Space
More Bridge Officers Space
More Inventory Space
Red Matter Capacitor
USS Enterprise (The Original Series)

What seems to be missing are:
Missing 2 extra character slots.
Borg bridge officer for Federation
Borg bridge officer for Klingon
Klingon race for Federation
More Duty Officer Space.
I updated this ticket with
Quote:
02/17/2012 08:05 PM
Email said I would get a response with in 24hrs, its now been 5 days..... any chance of getting this situation taken care of any time soon?

I now have CE and DDE keys on my account, still havent gotten all of the CE unlocks.... DDE unlocks worked perfectly.....

What seems to be missing are:
Missing 2 extra character slots.
Borg bridge officer for Federation
Borg bridge officer for Klingon
Klingon race for Federation
More Duty Officer Space.

i bought extra doff space and char slots before getting CE(as a gift) and DDE as a gift(collectors edition and digital deluxe edition), I would like my full unlocks.
Also having entered 2 keys shouldnt It say I have more gold status time(60 days total time) ?
before i got the CE and DDE I had already bought a few things(thanks to the same friend who was doing me a solid)
with cstore i had bought 25doff slots and 2 char slots, as well as borg officer....

I still cant create a fed klingon, from what i can tell no extra char slots beyond dde and cstore ones i paid for, no borg officer via unlocks(got the one from missions and the NG i paid for), and i would love the extra doff space....

I enjoy the game, and Im not alone in having this very issue, my 3 friends I play with daily have the same problems with CE unlocks not fully unlocking, DDE for me and @Gowkaiser has worked flawlessly mind you.

@winvirus and @dandeloreon both have not gotten full CE unlocks yet and afik both have put in tickets since they got their copies.

I know this isnt the idea location for this post but, Im starting to wonder how to get this resolved since PWE ticket has been on "24h" notice for a week, and in game tickets seem to be ignored for whatever reason....
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 2
02-18-2012, 11:54 PM
I confirm this information. Just edited my in game ticket to answer auto response.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 3
02-19-2012, 05:46 AM
the klingon char isnt with the CE
the borg BO for klingon isnt with the CE
and you whont get more DOff space with the CE
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 4
02-19-2012, 09:49 AM
Seems then that disinformation is being spread elsewhere.

http://forums.steampowered.com/forum...56&postcount=2

This would also be valid to the conversation.

http://forums.startrekonline.com/showthread.php?t=36653

Seems like I have the Gamestop edition that comes with the Constitution instead of Borg Bridge Officer. Thanks to Amazon fulfillment. Though it looks like Standard Amazon Edition comes with the Borg Bridge Officer according to this:

http://forums.startrekonline.com/sho...d.php?t=146551

With the best way to get stuff done is to contact Billing Support.


EDIT:

From http://forums.startrekonline.com/sho...d.php?t=146551 Page 2

Quote:
Originally Posted by GM_Litana
I asked around yesterday and got a clear response this morning.

Yes, the Borg Bridge Officer should still be available for copies of the game purchased from Amazon. It should be available for both the regular and the Collector's Edition.

Sorry for the confusion, everyone.
Got a Regular Amazon Edition Copy on Order.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 5
02-19-2012, 11:17 AM
Quote:
Originally Posted by darkbillie View Post
the klingon char isnt with the CE
the borg BO for klingon isnt with the CE
and you whont get more DOff space with the CE
I got a borg BO for klingon with my CE. It's an Amazon CE. I didn't get extra character slots though, just the 3 total from being gold, and I didn't get USS Constitution because I think that's from a different preorder.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 6
02-19-2012, 12:29 PM
ye i might have been wrong on the borg BO on the klingon side:p
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