If you have purchased a Legacy or Starter Pack, please see this thread for instructions on how to claim your items in-game. (Please see the yellow text in the linked thread for instructions on creating a Reman.) (Not seeing your pack in-game? Please see the lime-green text in the linked thread above for information.)
If you have additional questions about the Legacy or Starter pack, please read this FAQ.
Thanks SO MUCH for all your support, and we'll see you in-game!
Q: (ForsettiTyr) It seems counter intuitive that a F2P game limits the number of ships a character can have; since ships can be purchased from the C-Store. Will the hard limit (currently 39) on ship slots for a character be increased or removed? Currently , I am unable to purchase slots.
Dstahl: The software team is working on a few options for players who are in your situation. Previously, the solution was to delete ships that you don’t use and then reclaim them when you want to play again (something you can do in most cases). [...]
Also, if you unmount the special console/item that comes with the C-store ship (assuming that it's not Unique, limited to one-per-character), and put it in your inventory/bank before dismissing the ship, and then re-claim the ship, you will get a new copy of the item with the re-claimed ship. This can be handy to have multiple copies of the item. Beware though that only the Fore and Aft Retrofit Phasers can have multiples mounted on the same ship, out of the available special items that come with C-store ships.