Lt. Commander
Join Date: Dec 2007
Posts: 120
Recently, I bought the set of TOS episodes that I found out came with a code for this game. A code for some kind of exclusive uniform from Wrath of Khan, I believe. It instructs to go to your account management screen and enter the code in the designated area. But when I went to my account screen, I found no link to "Account Management", and when I looked it up on Google and followed the link, a maintenence screen came up. I'm sure this is a problem with my accout being of Cryptic origin when the game is now part of this new company, Perfect World. If anyone has a way to enter the code a different way, or a way to access Account Manangement for Cryptic accouts, please let me know. I'll be grateful for any information.

Thank you for your time.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 2
03-08-2012, 04:45 PM
Go to the main website and log in. Then go to Support on the website, not in Account Management, and click on Redeem Key. That gives you a box to enter your code. As long as you're logged into the website it automatically gets added to your account.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 3
03-09-2012, 02:16 PM
Quote:
Originally Posted by Cosmic_One View Post
Go to the main website and log in. Then go to Support on the website, not in Account Management, and click on Redeem Key. That gives you a box to enter your code. As long as you're logged into the website it automatically gets added to your account.
I tried that when I first saw that Account Management was down. It said that the code was not recognized, but I think that's because the "Redeen Key" section is for redeeming game codes, not bonus items.

I'm looking for a way to unlock the "Wrath of Kahn Admiral's Uniform" if that helps at all.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 4
03-09-2012, 02:19 PM
The section under Redeem Key clearly states Promotional Items:

Quote:
A key is a unique 25 character alpha-numeric code which may be used to redeem a promotional item, subscription, C-Store Points, or to activate a retail copy of Star Trek Online.
It's possible your Code is no longer valid. I'd submit a Ticket about it and wait for a reply.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 5
03-09-2012, 03:29 PM
Quote:
Originally Posted by Cosmic_One View Post
The section under Redeem Key clearly states Promotional Items:



It's possible your Code is no longer valid. I'd submit a Ticket about it and wait for a reply.
That's possible, I guess I hadn't thought about that. I'll try that next.
Ensign
Join Date: Jul 2012
Posts: 2
# 6
10-28-2012, 10:47 PM
where do i find the redeem key?
Reply

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