Originally Posted by StormShade

Hey gang,

I just talked to our fabulous CS Team about this issue. Here's what to do:

1) Create an in-game GM Ticket, with the subject line "HACKED".

2) Do not play your hacked characters. We'll be rolling back the hacked characters as soon as the GM team gets to your ticket.

Please note: This does not mean we're doing a blanket roll back. If your account or character hasn't been hacked, there is no need to submit a ticket. Only accounts which have been victimized by these nefarious individuals need to submit tickets, and only those characters will be rolled back.

3) Please be patient, the GM team is working as quickly as possible. However it can take some time for them to get to your ticket.

Thanks!

Stormshade